LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,742 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

513

Anonymous

Anonymous // 01/01/2019

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“Very happy with the bike. Disappointed that it turned up with a damaged gyro plate that i had to modify as it was my boys birthday and didnt want to delay giving it to him. To be fair to Lux i didnt raise it with the as the mod worked...was just frustrating that it was damaged. Update...Lux sorted me out with a new gyro plate. Happy customer.”

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Posted 6 years ago

“Service was great, thought the tyres would be a tad thicker but all in all great quality”

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Posted 6 years ago

“Everything has been awesome, Just taking alittle longer than I thought on my order to get here but it's the Holidays!”

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Posted 5 years ago

“Excellent service and helped out when there was complications with my order”

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Posted 5 years ago

“Service over the phone was really good. Minor muck around paying by credit card, but the reason was for increased security for both the buyer and seller. I would use these guys again for sure.”

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Posted 6 years ago

“Good”

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Posted 7 years ago

“Was able to find the retro style tuffs here at lux they had the only blue set in Australia however the colour variation was not good. One blue the other a darker royal blue. A bit expensive compared to Ebay as well.”

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Posted 5 years ago

“Service was good, website was slow at times. Found it took longer to place order due to having to go back all the time from the shopping cart to continue shopping. Also when pressing on something to order it took numerous attempts for it to go into the cart.”

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Posted 6 years ago

“Kept in quick touch regarding payment confirmations”

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Posted 6 years ago

“Last order a month or so ago ship time to NZ was average. This time much better. Appreciate it.”

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Posted 7 years ago

“Pretty good, just had to go through credit card verification bullshit.”

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Posted 8 years ago

“Effortless transaction, bike shipped quickly and arrived before we expected it.”

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Posted 7 years ago

“Unreal attention to the customer have bought many parts in the last couple months and they have been awesome”

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Posted 6 years ago

“Good service”

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Posted 5 years ago

“Quick delivery initially, however two out of the three things I ordered were in stock at the time of ordering, but then were not at the time of delivery. I had to wait an additional week for the rest of my order with no estimate of wait time provided. The uncertainty was frustrating.”

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Posted 5 years ago

“Good communication with myself as a customer regarding my order and apologising for the small hiccup.”

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Posted 7 years ago

“Very good order and delivery service. Happy with the bike. Pity the tyres weren't a bit better, both flat and had holes in the tubes. A better quality would be better given the cost of the bike over all. However, LUXBMX were impeccable.”

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Posted 7 years ago

“Exactly what he wanted. Damaged badly held together by piece cellotape,, definitely been opened.probably during transit”

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Posted 5 years ago

“Luxbmx staff are awesome, very helpful with the orders and the quick response to enquiries. Will definitely recommend to mates and definitely buy from Luxbmx again...”

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Posted 6 years ago

“Good everything arrived in r I'm te in goodbye go on condition”

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Posted 8 years ago

LUXBMX is rated 4.9 based on 5,742 reviews