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LUXBMX Reviews

4.9 Rating 5,742 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,742 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
Fast and efficient service
Helpful Report
Posted 7 years ago
Unfortunately I purchased a gift voucher for someone who is unable to use it! As soon as I was made aware of this, two days after purchase, I emailed the store to find out about a possible refund. No-one replied. I followed up again and still had no reply. I realise the purchase is ultimately my problem, but shame about the lack of response! I would also suggest making your gift vouchers a bit more interesting - perhaps an image or some colour - as it's not too exciting to get a birthday gift voucher that is just text in an email. UPDATE: I've just received a call from the store. As soon as they saw my review they reached out to apologise for missing it and offer a refund. Thank you for the fast reply!
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Posted 7 years ago
I was very happy with the products i received. The send out time was a little long but overall satisfied
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Posted 7 years ago
probably the fastest shipping ive got
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Posted 5 years ago
Good service
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Posted 5 years ago
Fast delivery, products exactly as described
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Posted 5 years ago
Always have quality products and fast shipping, 4/5 spewn I didn't get free lux stickers to get there name out there, have with purchases before
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Posted 7 years ago
.not bad .
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Posted 5 years ago
Shipping was fast, customer service really friendly and quick to respond. Would definitely purchase from them again, only down side is the lack of free stuff such as stickers, posters, shirts etc. after spending over $1000 combined on two orders I received absolutely nothing extra with my order, which was slightly disappointing to be honest.
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Posted 5 years ago
When I got it looked as did in pictures Shipping arrived on time as said Will definitely be buying off them again as I am building a new bike and they sell all the parts I?m looking for
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Posted 7 years ago
I think a more user friendly online shop would be handy easy access of a lot of items
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Posted 7 years ago
Good communication online. Efficient website. Good product.
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Posted 7 years ago
Great
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Posted 7 years ago
Good
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Posted 8 years ago
deliver was good and no issues with the parts.
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Posted 7 years ago
Fast delivery but parcel tracking did not work.
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Posted 7 years ago
Great service, quick delivery!!
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Posted 5 years ago
Quick postage well packaged but the website could be more user freindly during checkout you need less steps involved
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Posted 7 years ago
great sale
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Posted 5 years ago
Good service and updates with order. Easy checkout and prompt postage. Will buy from these guys again.
Helpful Report
Posted 7 years ago
LUXBMX is rated 4.9 based on 5,742 reviews