LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,080 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 1st October 2026

625

Anonymous

Anonymous // 01/01/2019

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“Effortless transaction, bike shipped quickly and arrived before we expected it.”

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Posted 8 years ago

“Unreal attention to the customer have bought many parts in the last couple months and they have been awesome”

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Posted 8 years ago

“Good service”

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Posted 6 years ago

“Quick delivery initially, however two out of the three things I ordered were in stock at the time of ordering, but then were not at the time of delivery. I had to wait an additional week for the rest of my order with no estimate of wait time provided. The uncertainty was frustrating.”

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Posted 6 years ago

“Good communication with myself as a customer regarding my order and apologising for the small hiccup.”

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Posted 8 years ago

“Very good order and delivery service. Happy with the bike. Pity the tyres weren't a bit better, both flat and had holes in the tubes. A better quality would be better given the cost of the bike over all. However, LUXBMX were impeccable.”

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Posted 8 years ago

“Exactly what he wanted. Damaged badly held together by piece cellotape,, definitely been opened.probably during transit”

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Posted 6 years ago

“Luxbmx staff are awesome, very helpful with the orders and the quick response to enquiries. Will definitely recommend to mates and definitely buy from Luxbmx again...”

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Posted 7 years ago

“Good everything arrived in r I'm te in goodbye go on condition”

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Posted 9 years ago

“Fast and efficient service”

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Posted 8 years ago

“Unfortunately I purchased a gift voucher for someone who is unable to use it! As soon as I was made aware of this, two days after purchase, I emailed the store to find out about a possible refund. No-one replied. I followed up again and still had no reply. I realise the purchase is ultimately my problem, but shame about the lack of response! I would also suggest making your gift vouchers a bit more interesting - perhaps an image or some colour - as it's not too exciting to get a birthday gift voucher that is just text in an email. UPDATE: I've just received a call from the store. As soon as they saw my review they reached out to apologise for missing it and offer a refund. Thank you for the fast reply!”

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Posted 9 years ago

“I was very happy with the products i received. The send out time was a little long but overall satisfied”

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Posted 8 years ago

“probably the fastest shipping ive got”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Fast delivery, products exactly as described”

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Posted 7 years ago

“Always have quality products and fast shipping, 4/5 spewn I didn't get free lux stickers to get there name out there, have with purchases before”

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Posted 8 years ago

“.not bad .”

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Posted 7 years ago

“Shipping was fast, customer service really friendly and quick to respond. Would definitely purchase from them again, only down side is the lack of free stuff such as stickers, posters, shirts etc. after spending over $1000 combined on two orders I received absolutely nothing extra with my order, which was slightly disappointing to be honest.”

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Posted 6 years ago

“When I got it looked as did in pictures Shipping arrived on time as said Will definitely be buying off them again as I am building a new bike and they sell all the parts I?m looking for”

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Posted 8 years ago

“I think a more user friendly online shop would be handy easy access of a lot of items”

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Posted 8 years ago

LUXBMX is rated 4.9 based on 6,080 reviews