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LUXBMX Reviews

4.9 Rating 5,958 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,958 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
Great quality parts and bikes, they never disappoint.
Helpful Report
Posted 3 years ago
Plenty of stock Quick shipping Grate place to shop
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Posted 3 years ago
Awesome service,everything I wanted in a couple of days 👍🏽
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Posted 4 years ago
They have name brands for cheaper then anywhere else that I can find and their shipping was faster then the estimated time
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Posted 4 years ago
Perfect service, transparent tracking follow-up, good packaging. Highly recommended
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Posted 4 years ago
Awesome service, sick Bike, super fast delivery.
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Posted 4 years ago
Very good service, friendly, cooperative, and fast response. No worries even for overseas orders. Thank you.
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Posted 4 years ago
I got what I ordered and free stick’s off lux
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Posted 4 years ago
Thanks guys for the great customer service and follow up on delivery dates
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Posted 4 years ago
LUXBMX provided excellent customer service with product knowledge and time spent, it was always a personal response to any enquires I have had which were many before I had even purchased a product from them. I ordered two forgotten rascal balance bikes, which were a sale steal price at less then halve price. $125 ea normally $270ea. So I got two for less then the price of one. Bargain so was pleased with both the price and the delivery time of two days stoked. The forgotten rascals are an excellent build quality however a little on the heavy side for my 2 year olds would be better suited 3-4yr olds. Regardless Very pleased with the product and service Thanks LUXBMX
Helpful Report
Posted 4 years ago
I bought some items that were in stock on their website only to have them tell me they didn't actually have the stock, was offered a 10% discount on another item although the product I had bought originally was 80% off, in a totally different order my brother bought me some new tires as a birthday present and instead of sending 2.4's like we ordered they sent 2.3's.
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Posted 4 years ago
4/5 excellent service, excellent delivery, excellent product line,excellent brands... but stock levels are unsatisfactory, I want more but there simply is no stock!. is there a pandemic or something what's going on?.
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Posted 4 years ago
Super helpful staff. Best price. Proper Old school customer service!!!!
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Posted 4 years ago
Everything was great! Quick shipping and great prices as well. Thank you!
LUXBMX 5 star review on 29th March 2022
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Posted 4 years ago
Who knew that there would be a superstar business like LUXBMX in my very own backyard! Massive stock range, super fast service and loads of information if you need it!!!
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Posted 4 years ago
Pretty good communication from LUXBMX however paid extra for faster shipping and it was the slowest shipping ever. Was aware of the delay from ordering to getting the item shipped. Once shipped, delivery took a long time despite paying for fast delivery. Seemed to be a waste of money paying extra.
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Posted 4 years ago
Excellent as always
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Posted 4 years ago
Best service I've ever seen
LUXBMX 5 star review on 28th March 2022
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Posted 4 years ago
All good thank you
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Posted 4 years ago
Great service with a friendly & helpful staff. Excellent prices. Bike came back like new. Thanks to the wonderful team at Lux BMX.
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Posted 4 years ago
LUXBMX is rated 4.9 based on 5,958 reviews