LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,800 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 9th September 2025

530

Anonymous

Anonymous // 01/01/2019

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Deutsch

“Ah yeah good”

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Posted 6 years ago

“Left a wheel for hub service, 1 week later an nobody had laid a finger on it .Staff promptly attended to on realization an discount was given accordingly. Overall ,a preventable situation.”

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Posted 6 years ago

“Quick efficient and very helpful”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Awesome website. Having the ability to use afterpay is awesome. Quick delivery”

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Posted 6 years ago

“Great! Fast shipping, good prices, friendly stuff”

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Posted 6 years ago

“All of the blokes at LUX, are the most friendly, knowledgeable and accommodating guys you'll meet! The best in the country!!”

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Posted 6 years ago

“Very good, helpful and fast”

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Posted 6 years ago

“Excellent Service. I received my order quickly and in perfect condition. Thank you ?”

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Posted 6 years ago

“Service was good, website was slow at times. Found it took longer to place order due to having to go back all the time from the shopping cart to continue shopping. Also when pressing on something to order it took numerous attempts for it to go into the cart.”

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Posted 6 years ago

“Always receive the best in service, advice and price from Lux. Have visited the store in person and also had items posted, postage is super fast!! These guys have so much knowledge and experience in their field and they?re happy to share!!”

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Posted 6 years ago

“amazing- didn't have the bike we ordered but offered a choice of other bikes- great service, quick delivery-happy kid!!!”

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Posted 6 years ago

“Servive was good postage was fast for size of package but unfortunately there is abit of play in the crank after riding it twice and when i mean riding im a female and i use it to get to work and the shops so i dont go hard like most people would.. other than that i love the bike”

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Posted 6 years ago

“It was good”

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Posted 6 years ago

“Super fast delivery and great service. Ordered my son a bike on a Sunday afternoon and it was delivered by Tuesday! Had one little issue with a damaged pedal but the team sent out a brand new pair the next day! Could not recommend enough.”

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Posted 6 years ago

“These guys are the best, quick turn around and an awesome set of wheels. Thanks,”

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Posted 6 years ago

“Great sturdy product, my son is having loads of fund with his LuxBmx.”

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Posted 6 years ago

“Best bike shop in Aust!”

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Posted 6 years ago

“Luxbmx staff are awesome, very helpful with the orders and the quick response to enquiries. Will definitely recommend to mates and definitely buy from Luxbmx again...”

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Posted 6 years ago

“Great bike, our boy hasn?t got off it.Great value compared to other shops we searched, easy website to order, super friendly staff. Only problem we had was finding you to pick up.Maybe Pop a big sign with arrow on outside wall would be great. Thanks guys, will definitely return and recommend you.”

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Posted 6 years ago

LUXBMX is rated 4.9 based on 5,800 reviews