LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,742 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,742 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

513

Anonymous

Anonymous // 01/01/2019

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“LUX BMX were great & product was as ordered. There was a delay in delivery by the courier then we had ordered the wrong size so sent it back & had to pay the return shipping fee which is fair enough. The only beef we have is the cost of the return shipping being over $30?”

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Posted 1 year ago

Hey Kel, I'm sorry you have had beef with the cost of the return shipping. Unfortunately this is the cost of the shipping which we cover when we are sending parts out. Thanks for supporting LUXBMX and for the review and feedback mate. All the best - Tim

Posted 1 year ago

“Awsome people to deal with and a rad shop also..!”

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Posted 1 year ago

“The crew at lux are phenomenal too deal with .. Highly recommend absolute legends ✊”

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Posted 1 year ago

“Awesome service and very quick delivery time probably the quickest order I’ve had in the mail”

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Posted 1 year ago

“Really enjoy dealing with the team at LUX! International shipping is a breeze! @BMX_Hayes”

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Posted 1 year ago

“Came really quick, Lux put it on for me and they're just all around legends”

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Posted 1 year ago

“Super helpful and fast service. Online or in store we have been looked after everytime. As a random customer I can solidly recommend these guys.”

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Posted 1 year ago

“Nothing to claim, next time send stickers haha cheers”

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Posted 1 year ago

“Fantastic service. Great product and follow up. This is the one stop shop for all things BMX.”

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Posted 1 year ago

“Great as always”

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Posted 1 year ago

“Always a pleasure to deal with Lux. Good range, good prices, great service.”

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Posted 1 year ago

“Absolutely amazing as always will always be coming back for more parts”

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Posted 1 year ago

“Oredered a chrome seat post for a mid school build. There was no description of length on the listing but took a punt anyway. All good. Perfect fit. Thanks guys.”

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Posted 1 year ago

“Hassle free shopping from across the Ditch 🇳🇿”

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Posted 1 year ago

“great shop, custome service is really good, no automated replies.”

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Posted 1 year ago

“Incredible Bike ⭐️”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I have been to plenty of bike shops over the years and you guys are by far the easiest to navigate and have the best variety of bikes and gear all round great shop.”

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Posted 1 year ago

“Came with nice package 👌 excellent 🍻🍻😊”

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Posted 1 year ago

“Killer shop!”

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Posted 1 year ago

LUXBMX is rated 4.9 based on 5,742 reviews