LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,011 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

"Patrick"

Christopher

607

Anonymous

Anonymous // 01/01/2019

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“Excellent service! Great products! Fast delivery as well! Thank you!!”

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Posted 1 year ago

“Mint products, swift delivery 🍻”

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Posted 1 year ago

“Bruce and the team at LuxBmx are sensational to deal with. The team helped us select my son’s new Chase Edge Junior, kept us informed on dispatch and freight! Bike is insane, my sons loves it! Will definately be recommending and shopping with LuxBmx in the future, Cheers Clint.”

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Posted 1 year ago

“Parts were as I ordered and delivery was quicker than expected.”

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Posted 1 year ago

“LUX gave me great advice when I needed it in choosing my sons new race bike. It was also shipped super fast even though they didn’t have it in stock. 5 star smile right there!”

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Posted 1 year ago

“The crew at LUXBMX have done another fantastic job making sure my families bikes are kept running smoothly with only the best parts on the market.”

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Posted 1 year ago

“Helpful as always. Fast shipping. Thanks again.”

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Posted 1 year ago

“LUXBMX order LX158862 Very bad shopping experience 1. When placing the order, you suggested that I change the model due to inventory issues, and I accepted the change of style 2. The Invoice and Order record are different, you said it was a system problem, and did not charge me any extra fees. 3. I told you that you sent the wrong product, but you replied that you did not send the wrong product. The photos have been sent to you, you can judge your mistakes by yourself I sent three emails but did not reply to me, but I made two overseas calls from Taiwan to Australia this morning, and your switchboard system also had problems. Whether I pressed 1 or 2, the call was hung up directly I buy Bike or Motorcycle rleated products all over the world, and this is the first time I encounter this. I originally liked your brand, but if this is the case, I will choose to buy it somewhere else.”

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Posted 1 year ago

Hi Jihsin, I'm sorry for the delayed response's. I just tried to call you you but the Taiwanese number on your account is blocked for some reason. 1. The change of the helmet was simply for the newer model. Technically, it is exactly the same as the one you purchased, it just had a different SKU (item number). 2. When we updated your invoice to the newer model, the exchange rate was in your favour, making the newer model $12 cheaper for you. As the price was the same on our end we couldn't see it. I've refunded you the difference. 3. I can confirm the you have received the correct Mono Steel Blue pants you had ordered. They have the red printed section above the knee, to match the red on the Mono Steel Blue jersey. The charcoal pants have a white logo above the knee and no red at all. Once again, I am sorry for not being able to reach us by phone, and for the time it took me to get back to you. We are a pretty small team and have been a little stretched the last few days. Ev

Posted 1 year ago

“Good quality and service”

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Posted 1 year ago

“The boy at lux are top notch. Got my parts out and delivered super fast and at a great price. I’ll be back.”

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Posted 1 year ago

“Great service once again guys… really loving how my bike is coming along … almost finished”

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Posted 1 year ago

“What awesome people to deal with at lux especially Bruce who I deal with all the time always get what I'm after always professional end very friendly staff”

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Posted 1 year ago

“Great 👍 easy to use online, easy to find things U want no issues. Different payment options available.”

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Posted 1 year ago

“Great products and support”

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Posted 1 year ago

“Love it Love the colour Can't wait to build it up”

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Posted 1 year ago

“Good people to deal with very helpful in the questions that I asked about. From NZ”

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Posted 1 year ago

“Fantastic service quick and easy and so professional”

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Posted 1 year ago

“Purchased a frame two days later I had an here put together. Lux are reliable and know what it means to a riderto get his bike back under his feet.”

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Posted 1 year ago

“Awesome service”

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Posted 1 year ago

LUXBMX is rated 4.9 based on 6,011 reviews