LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,013 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Jason

Johnny

"Patrick"

613

Anonymous

Anonymous // 01/01/2019

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“I’m still waiting for my order and when I look in check order it hasn’t moved from Brisbane,”

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Posted 6 years ago

We are sincerely sorry for the shipping delay and consequent disappointment you have with your order. Unfortunately, the impact of the COVID-19 virus has been pretty severe. Combine increased online purchasing, to the heavy restrictions placed on the postal services across the globe and we are seeing some serious delays. Almost all international air shipping is serviced by passenger airlines to offset, their running costs. Fewer flights, unfortunately, there are fewer freight options available creating a massive backlog. With social distancing rules affecting sorting and handling at most freight hubs are also experiencing delays in processing parcels. All in all, it's a bad combination. I can see that you have now received your order. Thanks for your patience. Ev

Posted 5 years ago

“Great service”

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Posted 6 years ago

“Your product I have purchased has been exactly what I required and I am keeping your contacts on my phone if anymore interesting items come on your web. My neighbors have downhill mountain bikes so I've forwarded your website to them as they are very into this sport. Many thanks for your help and business. Thanks Robert”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Best bmx shop in AUS”

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Posted 6 years ago

“Good communication skills”

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Posted 6 years ago

“Great range of products online. Online shopping is easy. Fast delivery. I definitely recommend luxbmx”

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Posted 6 years ago

“Positively legend dairy.”

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Posted 6 years ago

“Love you guys”

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Posted 6 years ago

“So far 1 bike. 4 helmets. Tools and tires. Every time its been a perfect transaction. You guys are amazing”

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Posted 6 years ago

“quality products that i love for cheap and really kind staff. i really enjoy shopping on lux. no joke only store i get parts from”

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Posted 6 years ago

“Best bmx shop in the southern hemisphere”

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Posted 6 years ago

“the best bmx shop, absolutely love the service and the expanse of parts could keep going forever I just love it keep up the good work boys”

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Posted 6 years ago

“Fast, easy, reliable.”

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Posted 6 years ago

“One of the best stores I bought my stuff from will always come back when I need something”

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Posted 6 years ago

“So rapped with my order and the the quick reply I got to my email good service thankyou”

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Posted 6 years ago

“Amazing service as usual, even during the covid crisis the delivery was fast.”

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Posted 6 years ago

“Once again LUXBMX delivered the goods. We were stoked with the deal we got and recieved the bike in less than a week. Considering we our a hour south of Perth and the postaged delays in the current climate we couldn’t believe it arrived so quick. We have bought 3 bikes and never had any dramas, great communication and very happy to support the crew at Lux.”

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Posted 6 years ago

“Excellent experience overall, from getting great advice on what bikes to choose for my 5 and 7 yr old boys, to fast pickup time even during COVID-19 to a friendly service when picking up the bikes. Highly recommended. Keep up the good work!”

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Posted 6 years ago

“Prompt service”

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Posted 6 years ago

LUXBMX is rated 4.9 based on 6,013 reviews