Luxury Escapes Reviews

Name: Luxury Escapes
Rating: 4.86

4.9 Rating 3,878 Reviews

97 %

of reviewers recommend Luxury Escapes

Company Reviews

Metrics

Info

4.9

Based on 3,878 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

283206845

Email:

Support@luxuryescapes.com

Location:

Level 4, 68 Clarke Street
3006

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had a lovely time at Royal Avila. Beautiful property at such a good deal. Everything went smoothly.”

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Posted 1 year ago

Thank you so much for your five-star review! We are delighted to hear that you had a lovely time at Royal Avila and enjoyed the beautiful property and also that everything went smoothly during your stay.

Posted 1 year ago

“We had a 3 night stay at Como Metropolitan Singapore. Our package included daily breakfast, mini bar was replenished daily, daily cocktail & unlimited coffee from the robot barista. The staff were friendly & super helpful. The amazing roof top infinity pool with fabulous city to ocean views. I highly recommend this hotel & hope to return soon.”

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Posted 1 year ago

Hi Simone, thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic 3-night stay at Como Metropolitan Singapore. You certainly had an incredible package and we're glad you found the staff to be friendly and super helpful. We're also delighted to know that you enjoyed the rooftop infinity pool with its breathtaking city to ocean views.

Posted 1 year ago

“What an awesome package we had with accommodation, all food, drinks, transfers and even a massage per person in our package! Couldn't rate Merusaka Nusa Dua highly enough. The staff are so friendly, the resort was spotless and the food and drinks were top notch with plenty of options to choose from. Would definitely recommend this as a top vacation spot.”

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Posted 1 year ago

Thank you so much, Tania, for your excellent 5-star review! We truly appreciate your feedback. We're thrilled to hear that you had an awesome package with accommodation, all-inclusive food, drinks, transfers, and even a massage per person. Merusaka Nusa Dua is incredible!

Posted 1 year ago

“Top class, we enjoyed our 6 day stay so much we are returning next year with the whole family! Service food accommodation facilities were all amazing! The Thai people are so friendly and willing to help at every request! The location is great, an easy walk to Patong beach and just a short ride to the shopping area of Patong ($200 Baht in a TukTuk) 5 stars !!”

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Posted 1 year ago

Dear Neil, thank you so much for your 5-star review! We are thrilled to hear that you enjoyed your 6-day stay immensely. Top class indeed! We are delighted that you found the service, food, accommodation, and facilities all amazing We couldn't agree more about the friendliness of the Thai people. We're glad to know that they were always willing to help fulfill your every request. Additionally, we are glad that you found hotel's location great, with the convenience of an easy walk to Patong beach and a short ride to the shopping area of Patong. We hope you enjoyed exploring these areas and that the TukTuk rides added a touch of adventure to your trip. We look forward to seeing you on your next adventure!

Posted 1 year ago

“Great service from Luxury Escapes Michelle - when my booking got cancelled last minute due to flooding, Michelle quickly organised the re-booking and kept me informed of the status. The new booking dates confirmed - now crossing my fingers it doesn't flood again :)”

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Posted 1 year ago

Hi there, thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience. We are delighted to hear that Michelle provided you with exceptional service in swiftly re-booking your trip and keeping you updated on the status. We understand your concern about the possibility of flooding and we are confident that everything will go smoothly this time. We hope you have a wonderful and flood-free getaway!

Posted 1 year ago

“What a fabulous stay we had at Essence Peregian Beach. Our Studio room was very spacious and comfortable. The big covered outdoor area with shutters, seating and a comfortable hanging chair was a delight. There are 2 pools and beautiful outdoor seating to relax in. The staff very very friendly and welcoming and we absolutely loved our stay there.”

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Posted 1 year ago

Hi Robin & Judith, thank you for your 5-star review! We're thrilled to hear that you had a fabulous stay at Essence Peregian Beach. It's great to hear that the Studio room provided you with comfort and space and that the friendly and welcoming staff also made a positive impact on your stay.

Posted 1 year ago

“We had a fabulous time on our Luxury Escape. It was real luxury having our every need met by the fabulous hosts at our accommodation, we couldn't have asked for better.”

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Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Luxury Escapes! We truly appreciate your kind words and are overjoyed to hear that you had a fabulous time during your escape.

Posted 1 year ago

“Everything was perfect from the transfer. The resort and the transfer back”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are delighted to hear that everything was perfect on your escape.

Posted 1 year ago

“Very simple to use and great service . SO/ Bangkok would have to be the best check in we have ever experienced staff excellent and friendly breakfast was out standing fresh good variety and something different each day dinner was just as good a great location for us BTS just a short walk away and we will definitely be back again next year well done to the great team 100%”

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Posted 1 year ago

Thank you so much for your amazing 5-star rating of Luxury Escapes and SO/Bangkok! We are delighted that you had such a great escape and enjoy your next stay with them.

Posted 1 year ago

“First time booking with Luxury Escapes and it was so easy and all the inclusions were exactly as advertised, would definitely use to book again.”

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Posted 1 year ago

Hi Pauline, thank you for your 5-star review! We are thrilled to hear that your first experience with us was a seamless one and that you found all the inclusions to be exactly as advertised. We look forward to being of service to you again in the future.

Posted 1 year ago

“It was our first time using Luxury Escapes, however we are familiar with using other discount sites such as Travelzoo and. Groupon getaways, so gave it a try. Everything was exactly as advertised (or actually better). Communication prior to our trip was quick and accurate. I contacted the hotel (NH Collection Dubai) to ensure that Luxury Escapes had the correct room and dates books. Everything was correct. Once at the hotel which is right on the stem of the Palm, and within walking distance to restaurants, bars and local mall we were quickly checked in. The half board / lounge access option was excessive. So much food and drink offered - we could use the lounge to pop in and have sodas / coffee/tea and light snacks, but the real value was the 2 hour happy hour that they hosted in the Revo restaurant. Unlimited Drinks and upscale appetizers. It was fun going daily to see what the servers would bring to our table. We had one issue with noise in the room, and it was resolved quickly. The manager upgraded us to a larger more private room and th3n followed up several times to ensure we were happy. This deal was almost too good to be true, and based on this stay would recommend both NH Collection and Luxury Escapes.”

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Posted 1 year ago

Hi Susieqa, thank you so much for your 5-star review! We are thrilled to hear your first experience with LE was a success. We are also happy to hear the NH Collection Dubai exceeded your expectations and offered plenty of value with the half board/lounge access option.

Posted 1 year ago

“Pullman Maldives is sensational. While it's a mission to get there, the travel is worth the destination. The villas over the water are beautifully appointed, the staff are attentive and there is good choice across the restaurants and bars. You can entertain yourself with the many free activities, or just relax at the villa/pool/beach. May was a good time to go for NZers - the per night cost was cheaper and while we had a couple of quick storms blow through, it was otherwise warm and sunny with many swims per day. The all-inclusive deal is an absolute winner! Would love to go back.”

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Posted 1 year ago

Hi Pania, thank you for taking the time to share your experience at Pullman Maldives. We are thrilled to hear that your stay was nothing short of sensational! We understand that the journey to reach our resort can be a bit of a mission, but we are happy to hear that it was worth it once you arrived. It is certainly worth revisting!

Posted 1 year ago

“Michelle was fantastic at solving a booking issue with Swiss Bosphorus.A complicated issue made easy.Done with good grace and much appreciated.”

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Posted 1 year ago

Dear Gerard, thank you so much for your outstanding 5-star review. We're thrilled to hear that you had a fantastic experience with us and that everything went smoothly. We couldn't agree more about Michelle's exceptional service! She is a star!

Posted 1 year ago

“We have been customers with Luxury Escapes for a while now. I would like to highlight that customer service exectuive - Samruddhi has been exeptional. We recently had to cancel a booking last minute due to a family emergency.. Samruddhi went above and beyond to help us. Thank you for such incredible service.”

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Posted 1 year ago

Dear R.Mehra, thank you so much for your glowing 5-star review! We appreciate you highlighting the exceptional customer service provided by Samruddhi. We are pleased to hear that Samruddhi went above and beyond to assist you during a difficult time. Providing incredible service is at the core of our values, and we're delighted that Samruddhi was able to demonstrate that.

Posted 1 year ago

“Luxury Escapes experience was exceptional from start to finish. The description and quality of the holidays was accurate. Easy to use app and prices are amazing will you Luxury Escapes for my next trip”

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Posted 1 year ago

Dear Ernesto, thank you so much for your 5-star review! We truly appreciate your feedback and are delighted to hear that you had an exceptional experience with us, from start to finish. We look forward to seeing you on many more escapes!

Posted 1 year ago

“Staff at the Chateau could not have been nicer or more welcoming. Beautifully appointed and clean.”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Luxury Escapes! We are thrilled to hear that you had such a great experience with us.

Posted 1 year ago

“Amazing selection of carefully chosen hotels. Stayed at kappa senses in Ubud and can't imagine staying anywhere else. Luxury escapes provided many extras we couldn't get elsewhere including meals, massages, transfers all included in price. We will use them on our next trip.”

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Posted 1 year ago

Thank you so much for taking the time to share your wonderful 5-star rating of Luxury Escapes! We greatly appreciate your kind words about our amazing selection of carefully chosen hotels. Thank you for choosing Luxury Escapes!

Posted 1 year ago

“Fantastic service as usual from your amazing staff.. Special thanks to Iris D and Will B for coordinating my two bookings”

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Posted 1 year ago

Hi Michael, thank you so much for your 5-star review! We are thrilled to hear that you had another fantastic experience with our staff. We strive to provide top-notch service to all of our valued customers, and we are delighted to know that Iris D and Will B were able to make your two bookings seamless and stress-free.

Posted 1 year ago

“Great customer service and cosy hotel!”

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Posted 1 year ago

Hi there, thank you so much for your 5-star review. It's wonderful to hear that you found the hotel to be cosy and that you received great customer service.

Posted 1 year ago

“Excellent customer Service We would like to mention the name of Kirsty B for the excellent service, very friendly and very efficient help plus great service and quick response to us. Thank you so much Kirsty.”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Kirsty's excellent service! We truly appreciate your support and are thrilled to hear that you had an amazing experience with us.

Posted 1 year ago

Luxury Escapes is rated 4.9 based on 3,878 reviews