“I received my ordered flooring as requested recently and was very pleased with the service. The people on the phone were helpful and professional and the delivery driver kindly put the pallets with the flooring in my garage with his lifting machine. I was ever so grateful as it was a wet day when the delivery arrived on time and on the day they said it would arrive. Excellent service so thank you one and all.”
“I love my new floor and got it cheaper than going direct to the manufacturer!
Great customer service too. Will definitely be back for my next new floor purchase.”
“Very happy with the quality of the flooring. Good price. Flooring arrived on time.
Had a little issue as they were low on stock but they phoned me up immediately after placing the order online to explain this and sorted out a more expensive product at the same price.
I'll be using them again.”
“We bought parquet floor blocks. Covered a large lounge, entrance hall and a bedroom. Excellent quality product, good price and fast delivery. OAK Parquet flooring is hard wearing and when laid looks amazing. Lots of admiring looks when we get visitors. I've even written a guide to laying parquet flooring....”
“Great quality flooring. We wanted real wood but ended up purchasing the golden oak herringbone laminate due to better durability (having a large dog that would scratch real wood easily was the main reason for choice), and can honestly say we were pleasantly surprised at how real it looks! Great price too, have already recommended Luxury Flooring to friends and family.”
“Our new Bibury Natural Distressed Oak floor from Luxury Flooring looks utterly gorgeous. Upon a suggestion from your online advice service we oils it with Clear Satin hardwax oil & it revealed the distressed oak patterns & texture even more. Plus have it the unique rich vivid reddish tone of colour. Just perfect. We can feel at home as if in warm Canadian traditional Forrest hut or loghouse. Superb flooring.”
“I have been so impressed with the level of communication from start to finish. During lockdown we have made a lot more online purchases then normal, particularly as we are currently decorating and the usual shopping experience has changed somewhat. I can honestly say this has been one of my best experiences we’ve had online. The flooring itself was fab and we were really pleased with the quality and price. I wouldn’t hesitate to purchase from Luxury Flooring again.”
“Great product and customer service. Unfortunately our floor wasn't level enough for the laminate to be laid so we arranged to return the product. It was collected quickly and we got our refund with no trouble at all.”
“Flooring is spot on, price was spot on. Recommended on for the same flooring but sadly sold out now (apparently you have had issues with it, maybe we ought to chat about this?!)”
“The floor was of very good quality that the fixer said he will buy and use for his own home. The delivery was rapid as well. The customer service is excellent. Highly recommend.”
“Easy, fast service and quality Karndean flooring. I’ll be back to purchase more when we move onto the next room. Arrived before estimated delivery date and communication was excellent. Very easy!”
“The quality of the flooring is exceptional and looks fantastic. Delivery was on time if not early which was always helpful. Have recommended to a number of people who are currently renovating.”
“Fabulous looking floor. Selected Polyflor Camaro White Limed Oak and had it laid 2 planks wide with a contrast strip between the 2 planks. So pleased with the result. So far so good with the wear and tear, though we have made sure we have replacement planks .. just in case”
“Fantastic product - over the moon !
Efficient and informative customer service, delivery came as arranged and the lovely driver covered it all in additional plastic as it was raining.
When fitted it looks amazing. Would definitely use this company again.”
“Had samples sent to me to look at. I selected grey luxury flooring and placed my order. Delivery was on time and correct. Love the flooring and would thoroughly recommend this company. Would definitely use in the future.”
