“An all round pleasant experience! My floors are as beautiful as expected due to the great quality finish of the product. Staff were super helpful and shipping was prompt despite operating in a Covid environment.”
“Five star service for sending samples and good follow up. Sadly we decided on a different product entirely but if I was looking for wood flooring I would recommend this company.”
“Excellent service, Answered any query efficiently and also sent out various floor samples 1st class in the post.
Placed order and it arrived within days, great quality flooring. Would highly recommend.”
“Very helpful - I asked for some advice and a price and it came through really quickly. Delivery was great too and it arrived before they said it would so it had lots of time to acclimatise
The herringbone pattern flooring we bought looks absolutely fantastic now it's down - the joiner we used made an excellent job of it.
But he did say it wasn't for the faint-hearted so you'll a really good fitter
It has gone together perfectly and fits beautifully”
“It’s such a brilliant business model, to offer free samples and free postage. It meant I could truly shop with confidence, and I loved the samples they sent. If only they offered a fitting service too! But the person at customer service was as helpful as possible nevertheless.”
“Ordered some free samples, so decided to purchase my new Quickstep floor with them. Speedy delivery and the follow-up email after I received the samples was great service. I would buy my flooring again with them, thank you.”
“First, the positives - helpful sales (I doubt some of the 'patter' advising me to order quickly as stock was running low!), good prices, reasonable delivery timescales in the circumstances of Covid 19, it's a nice floor and looks good down.”
“Very good seller. We ordered our herringbone engineered floor from luxury Flooring and it looks amazing. the delivery was really good and the customer service outstanding: we had a doubt on how to fit the floor ourselves and they sent us a very helpful video and were there to guide us. We will buy again from them!”
“We are continuing with house renovations and yet the floor still looks brand new. We are absolutely thrilled with the product and the price, so much so that my brother and sister-in-law have ordered from Luxury floorings and Fittings too. Would thoroughly recommend (especially compared to the lower quality, standard offerings from Wickes, Carpetright, B&Q etc, which are MUCH thinner in total, as well as having a very thin, poor quality veneer). Looking forward to enjoying the flooring for many years to come! :-)”
“Requested some samples for a flooring project .
Items arrived very quickly and were all good quality items
Good prices and good gear - what more do you need :-)”
“The flooring my wife and I ordered was absolutely fantastic. I arranged to first receive some flooring samples which all came quickly (and free of charge - not even any postage to pay - brilliant!). We boiled our selection down to 2 possible choices. The 1st one was very popular, so there was limited stock (not enough for our floor at the time we were ordering), but plenty of stock for the 2nd product (Hutton Barley Oak) which we also loved. The delivery process was simple - the delivery came on time and securely mounted on a pallet.”
“Love the product. Took us a while to get used to the colouration as the 1st box I opened didn't really match the sample. There is enough variation in the planks grain that adds variety. I hadn't realised the planks come in 3 to 4 different sizes within each box, but once again added that bit of variety. Definitely recommend the flooring as it looks good and seems durable as workmen have been walking/working over it for a good month or two.”
“Samples were provided to show off the quality of the flooring and seeing the true colour allowed us to select the correct shade. The order process was faultless and when fitted the floor looked stunning.”
“Fab service from beginning to end , good value and flooring looks great . I wouldn’t hesitate to order from this company again. Thank you to Scott for answering all my queries via email!”
