“Very happy with my new kitchen flooring. Arrived on time and I'm so impressed with the look /finish. Harry in particular was great, he helped me with finding the right type of floor for my room and was on hand to help wiyh any questions I had!
Thanks again Luxury Flooring!”
“What an amazing experience I had choosing my flooring from Luxury flooring, so much so that I decided to take the time to write a review. The company are so efficient the website is easy to navigate and a huge extensive variety of colours, floor thicknesses and ranges, with so many helpful tips and advice as I was unsure what to go for in my open plan kitchen and dining area, covering a massive 1115 sq feet open plan area that was coming in hugly expensive from other flooring companies was difficult, but being able to have large samples posted out to me, made the job easy. Then the pleasure of knowing I had made a massive saving by buying from luxury flooring made my day. I cannot recommend highly enough. Would give 6 stars ******”
“Fantastic assistance from a very knowledgeable team, the sample size is generous so it really gave me a good idea of what I was buying! The quality of the flooring is second to none, I’m so pleased with my new rustic looking floor. Couldn’t be happier with all the guidance I received. Thanks guys!!”
“Order a floor that turns out wasn't in stock so I received a call and they replaced it with an even better one. Top quality service and delivery was rapid. Floor went down well and was very good quality. Would definitely use again for the next home.”
“We got the hall and kitchen fitted with studley sunflower engineered oak - we were so pleased went on to get the whole of the rest of the downstairs done as well - excellent quality and value”
“The flooring we chose was excellent quality and was delivered so quick! In fact it turned up quicker than expected so it was a good thing my partner was working from home. The price was a lot more competitive than the mainstream providers, I was very glad we came across Luxury Flooring when we did.”
“We’ve been planning our reno for a while and I’ve ordered a lot of samples. Luxury Flores g were great as providing advice and answering questions. The product quality was also fantastic - we’ve been really pleased.”
“I spent ages choosing flooring - I looked at every single online store I could, and ordered samples from them all. Luxury Flooring had the best prices for what I was looking for, and when the time came to speak to the sales team in person, I was very impressed with their friendly, non-pushy approach. The floor (now it's down) looks amazing and really makes our house look far more expensive than it actually is! Recommended.”
“Excellent quality flooring, super easy to lay and delivery was prompt and well packaged. Couldn’t fault it and will definitely be buying our floors here next year when we do downstairs”
“Very good customer service, Dan was very helpful. Answered all our questions quickly. Organised the delivery date when it is suit us. Highly recommend!”
“I find it hard to believe the reviews that mention poor customer service. I have had the best service from the time I ordered my samples which arrived in a two days. I ordered 30 boxes of flooring which also arrived promptly. The floor I chose is solid wood and looks fantastic. I had problems with a couple of planks which were slightly uneven ( my fitter told me this happens with all companies). I emailed the company and received a response immediately. Within a couple of days I had received replacement planks so the fitter was still able to complete the job on schedule. Based on my experience I would not hesitate to recommend this company.”
“I had a technical issues with my floor, I rang and spoke to Beth in Customer support and she talked me through everything in detail, only to realise it was my fault! Thank you Beth and I love my know kitchen floor”
“Brilliant service from start to finish. Cheryl’s has great technical knowledge about installing herringbone wood flooring. Thanks guys you have made me and my wife extremely happy.”
“We are delighted with the service and also the quality of the wood they are supplying. Good communication and a smooth delivery process. Always answers all inquires.
I only can recommend this company!”
“Bought oak parquet flooring for study. We wanted simple pieces of solid wood, not tongue and groove or engineered wood.
Very pleased with quality and appearance. Used teak oil to finish which was ideal.
Excellent service and good low price.”
“So easy. The flooring (laminate and underfloor foam) arrived within three days (even during lock down). The edging came a week later.
Fitting was a piece of cake. Slow and steady, making sure that each joint is in (at an angle) before lowering it into place with a click (the short ends click into place).
Was easy to fit and looks great.”
“The flooring looks really good in situ. It feels solid, and the ‘grain’ texture feels good underfoot. I laid the floor myself and didn’t really need specialist tools. It took me about 3/4 hours from start to finish. (about 12 sq m)
Ordering by phone was easy, and the agent was helpful and knowledgeable.
The delivery company managed to misplace my order, but a call to Luxury Flooring put that right, and I received an express delivery next day.
I’m really pleased with the flooring and the company: highly recommended.”
“I had been hunting for weeks to match a solid oak floor of a certain width and finish to no avail. Then i came across “Luxury flooring”. I gave them a call and gave them the specification of what i needed And the gentleman said “ i will go and check and give you a call back”. Now ive heard all this before from other companies and its as if they cannot be bothered and dont get back in touch. Well, 15 mins after he said he will call me back he calls. He said “Yep We have this in stock” wow i said great.
I was then sent a sample and it matched well So i called him back to place the order, he asked me “When would you like delivery” to which my reply was ASAP. 2 days later everything turned up perfect. The floor is now down and looks great.
WELL DONE guys !
I can recommend this trustworthy and good value company.”
