“We ordered a flooring sample, and were so impressed with the speedy delivery and quality of flooring. Thank you for an excellent service. Will definitely use again.”
“I am so glad I found Luxury Flooring, as me and my husband were getting sick of jumping through hoops with other retailers. Here it was quick and easy: ordered flooring Monday, had it delivered Tuesday, and laid within the week. Their sales reps were very well informed and able to help me with my choice over the phone as well.”
“Good communication, good support and good price. Floor ordered on line after receiving some samples. Smooth process and delivery was spot on with a helpful driver.
Will use again for the next floor later this year.”
“It was quick & easy to order samples which arrived within a few days. The samples are a decent size so you can gauge how the flooring will look. Limited to ordering 3 samples, but luckily one of the designs was just perfect.”
“Very pleased with their service. The vinyl I bought was as per sample . Delivery was prompt and arrived well packaged. Prices are very competitive. Will use again.”
“Really nice quality 7mm wood laminate. Colours consistent, feels really nice underfoot. Spoke to Scott who was really helpful and knowledgeable. Delivery was quick. Highly recommended”
“Good customer service - even during covid. They added on to our original order, saving us on postage and then responded really quickly to all emails regarding delivery time. We've needed to order nosing for the laminate and they sent the quote within 24 hours of the email query.”
“Excellent service all round with prompt delivery. Helpful on the phone and great email communication too.
Our solid oak floor looks amazing and we are very happy.”
“I ordered flooring for my kitchen in the middle of the COVID-19 lockdown, and did worry about the service. I am pleased to say that Luxury Flooring kept me informed throughout and when the flooring was delivered the product was lovely! Highly recommend !!”
“The service I received from Scott was second to none. I needed a extra pack of flooring as I didn't take into consideration it needed to fit under the washing machine. Sadly there was none left in stock so Scott very kindly contacted all their suppliers to find me a pack. The service I received from Scott was 100% .delivery was prompt and the price was the cheapest around.”
“Excellent quality ordered some click vinyl, arrived very quickly. I was so impressed with their communication and overall service I have ordered more flooring (Egger laminate) with themselves. They’re we’re the best price around by far, and their website is very clear and easy to manoeuvre around. Would highly recommend these guys to anyone!”
“Really delighted with my new floor. Its not always easy to buy online. However my experience was excellent. From my first enquiry by email the response I received was by return and samples sent in 24 hours. First samples were not the right shade so I asked for more samples to be sent. This was followed up by a phone call from Scott who talked me through my options and sent further samples. Once I'd chosen the floor I wanted payment and delivery was within a few days. The packaging was first class and all the wood was well protected.
Now I have a beautiful new floor. Thanks so much. Would certainly use you again. Kind Regards”
“Execellent customer service.
Speedy response to my queries, delivered on time, great communication!
Will be placing my 2nd order soon and have already recommended Luxury Flooring to 2 others”
“Luxury Flooring provided an excellent service and product. Their fast response time to our questions made it very easy for us to make a final decision on the product (Karndean Korlok Baltic Washed Oak). The product was delivered quickly and on time. We would happily purchase from Luxury Flooring again.”
“I am a repeat customer with Luxury flooring and keep coming back to them because of the high quality flooring, and excellent customer service. In particular, Scott is incredibly efficient and has helped us with all of our queries. Such a variety of choices to suit all budgets and would always recommend this company. We will be using them for many years to come!”
“We were really happy with the speed of ordering and the speed at which the free samples arrived. It really helped us to decide which type of flooring to go with. Our builder has said it was easy to install and we're pleased with the end result in our new kitchen and dining room.”
“Really happy with our flooring, it looks really stylish and exactly what we were after. I had MANY questions and the staff were really helpful with answering them all and replied promptly to all communication including being extra helpful when i realised I was 3 boxes short. Highly recommend!”
