“Ordered packs of Vinyl flooring. I used the online chat service and got the advice and help. They were super helpful with answering my many concerns, helping me with measurements and the products that suit my needs. We are really pleased with the vinyl flooring fitted in the Bathroom and Kitchen.”
“We ordered the Thorpe Ranch Oak floor for our upstairs, we loved it so much we ordered it for the entire downstairs too.
So impressed with the quality will definitely order again from Luxury Flooring.
Great company.”
“My second order was delivered but with a number of boxes damaged. I emailed them and sent a few pictures. Customer services were excellent and quickly arranged to replace all damaged boxes. You only really know how good a business is when things go wrong; and Luxury Flooring were excellent. Very impressed.”
“I chose to use Luxury flooring due to the extensive and unique choices and excellent value compared to other sites/shops I had looked at ( a lot!!). The flooring was straight forward to lay, none of the boxes or pieces were damaged and each of the three floors have received a lot of complements! I would definitely use this company again and have enjoyed great customer service.”
“I’ve recently purchased three different types of flooring from Luxury Flooring (one laminate and two solid wood) and am pleased to report that each different style arrived in perfect condition on the date scheduled for delivery. I’ve also installed two of the underlay options, each surpassing those previously used in terms of ease of installation and value.”
“Absolutely in love with our floor. The quality of the floor and the fitting are both excellent. We would certainly recommend Luxury Flooring and rate the customer service and fitting a well deserved 10/10.”
“As a contractor our client picked Elgin Maze oiled. The board sizes are fantastic. There was a delay, 3rd party, in the next day delivery that I had to call about (hence 4 stars). The money was returned and the product arrives when they said it would due to the delay.”
“Bought the La Roche Tower flooring. Fantastic quality product. Spoke to a helpful person in the sales department & great service after sales information on how to treat the flooring. Fast delivery time & very well packaged. Will definitely buy from them again.”
“The flooring I received from these guys is amazing.
Everything from the input of the order to the logistics has been 100%
I ordered laminate flooring 12"". Good quality all around.”
“Very helpful team on the end of the phone we’re able to advise on underlay. Certainly the best price per sqm for the flooring I ordered. Quick and reliable delivery. Would happily use again.”
“It was great to get the free samples of 3different engineered wood flooring, it only took a couple of days for them to arrive, we chose Bibury coco distressed, put in the order and that too arrived within 3 days. The flooring is now finished and it looks wonderful, I would definitely recommend this company.”
“Very helpful office staff, informative and friendly. Product arrived efficiently, was not suitable, although great quality. Sent back and refund agreed.”
“A free sample was sent out very quickly. We placed an order and were very happy with the quality and at a good price too. Have now laid the flooring and very happy with the finished look. Have also received great customer service throughout.”
“Very helpful office staff, informative and friendly. Product arrived efficiently, was not suitable, although great quality. Sent back and refund agreed.”
“Amazing Service as ordered just before midday and delivered in Cornwall by 10 am the following day. Flooring is excellent quality and there was so little wastage that we ended up with two surplus packs which we will use in another room. Overall we are delighted and would recommend both the service and laminate to anyone.”
“Couldn’t have asked for a better service. Ordered numerous samples that all came within 2 days (despite many companies suffering delays due to Covid), loved every sample. Decided to go with the Painswick Silky Oak parquet flooring. Dealt with Scott Dutton over phone/email when it came to placing my order as I wasn’t 100% sure on what I needed to order with the flooring, he supplied us with the correct amount of underlay and profile ends and was extremely helpful. Flooring arrived on the day they said it would, and we just had it fitted yesterday and couldn’t be happier.”
