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Lyca Mobile Reviews

1.4 Rating 888 Reviews

9 %

of reviewers recommend Lyca Mobile

Company Reviews

1.4

Based on 888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Read Lyca Mobile Reviews

About Lyca Mobile:

Europe’s largest MVNO helping over 8 million customers across 14 countries make affordable international calls
Every 4 seconds a new customer joins the Lycamobile family.
We connect over 22 million mobile calls per day, helping you to make affordable high quality international calls.

Visit Website

Phone:

0207 132 0322

Email:

sales@lycamobile.com

Location:

3rd Floor, Walbrook Building, 195 Marsh Wall
London
E14 9SG

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Lyca Mobile 1 star review on 12th January 2024

Lyca Mobile 1 star review on 14th December 2023

Lyca Mobile 1 star review on 9th October 2023

Lyca Mobile 1 star review on 20th September 2023

Lyca Mobile 1 star review on 9th August 2023

Lyca Mobile 1 star review on 11th June 2023

Lyca Mobile 1 star review on 11th June 2023

30

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I call Lyca mobile customer care the service is great I have a prblm with my SIM card so I talk with tiyaana so she solved my prblm and Iam very thankful to her and happy with lyca mobile service and the lady tiyaana she is nice to talk with me”

Posted 2 years ago

“Excellent mobile all my queries were attended to.”

Posted 3 years ago

“Successfully renew my National plus bundle online Sajith helped me to step by step even I don’t know much internet knowledge”

Posted 3 years ago

“I wanted to swap my old sim to new lyca sim last week. So called lyca customer service. I spoke to Jeganath and Shine , they both were very friendly and helpful. We done guys... keep it up good work.I will continue to buy your products and services...”

Posted 3 years ago

“Sandra Maria, from customer service is great, very helpful, and amazing customer service. Well done”

Posted 3 years ago

“Lyca service is best.jannice was taking my phone she is very professional and giving me best service really loved it#jannice is the best”

Posted 3 years ago

“Very helpful. Efficient. Thank you Sajish”

Posted 3 years ago

“Happy to speak woth rea”

Posted 3 years ago

“I have just been helped by Mark Fernandez ,what a lovly man and he mayed it so easy, Thanks David”

Posted 3 years ago

“Raffy was supportive and was able to walk me through all the plans to recharge and guided me to the right direction.”

Posted 4 years ago

“Mark Fernandez is one the best in the lyca customer service he’s very clearly talking and very friendly.”

Posted 4 years ago

“I spoke to Priya, she dealt with my querie and helped me solve my issue! I am very happy with the service.”

Posted 4 years ago

“Very nice”

Posted 5 years ago

“I am very happy with my Lycamobile phone company all calls place international go through no problems a way to connect with my loved ones and Lycamobile makes it all happen thanks Lycamobile keep the good work up thanks for being here”

Posted 6 years ago

“Lycamobile is a scam company avoid please”

Posted 5 months ago

“Very bad service, unhelpful and scam you.”

Posted 9 months ago

“Maria 30238 help me to unlock my phone and listen and was helpful.”

Posted 1 year ago

“Had some issues but the live chat customer service resolved them pretty easily.”

Posted 1 year ago

“Yes. The service is good.”

Posted 2 years ago

“I recently purchased a sim card and a 20 euro pre paid plan thats gives 30gb data in Ireland. I have had good reception and no problems with the data for several days. I suspect some people have issues as they do not select the correct plan when setting up. When setting up I wasn't sure about settings and used the chat window. I was able to resolve the issue via chat.”

Posted 2 years ago

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Lyca Mobile is rated 1.4 based on 888 reviews