“This site offer good choice, but I found it very disappointing that the shoes i selected in my shopping cart were unavailable moments later at checkout. Surely they should be reserved for a period of time once selected while you are browsing the site.”
“Item arrived quickly from seller and was wrapped well. Good price, but although advertised as free shipping that was not the case.
I wanted the item and did not mind paying but the deal should be as advertrised”
“Hallo Lyst Team,
While surfing in internet and just by chance noticed your homepage for which I am very thankful. What you have to offer is unique and I was not aware that such an organization
existed. And my son is totally amazed being that he designs jewelry (mostly rings) but to
date has not been able to market his products. He is totally impressed with the rings you
have to offer.
Both of us are very happy to be associated with your organization.
Many thanks and have a good day.
Kind Regards
Ronald and Edward Davis”
“Needed a jumper asap and paid additional £26 to get it delivered. Then got in touch with customer services to see where it was and I got told that it was out of stock but the money had been debited out of my account. I had no email confirming this. Absolutely appalling. Now i need to wait another few days to get my no money back. Won't be shopping here ever again that's for sure!”
Hi Wiqas,
Thank you for your feedback.
Please accept my sincere apologies that your order could not be fulfilled. We strive to have the most up to date information on our site and I am truly very sorry that on this occasion the item was out of stock.
I would like to reassure you that as the order was cancelled the funds did not debit your account and you were not charged. If you are concerned my advice would be to contact your bank directly and they will be able to confirm this with you.
I have also emailed you directly and if you would like to discuss this matter further please do not hesitate to contact me.
All the best,
Benedict
