Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a ring on Thursday the 06-08 and paid £9.50 for 'one day' delivery. It's now Monday the 10th and I've still go nothing?? What's going on with my order. I am very frustrated and annoyed. What do I do? My order is under Gemma Huttlestone. I've tried to contact the customer care help line and heard nothing. I am hugely disappointed as a first time customer and certainly wouldn't order from you again or recommend you to any. Please get me my ring!”

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Posted 10 years ago

Hi Gemma, Thank you for your feedback. Further to our communication yesterday I do hope the order has now arrived with and I trust all is well. Please accept my apologies for the inconvenience. I have also emailed you directly regarding the £9.50 express delivery and look forward to hearing from you. Thank you once again for your understanding. Please do not hesitate to contact me personally if you have any further questions. All the best, Benedict

Posted 10 years ago

“Very good site will be using lyst again”

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Posted 10 years ago

“I thought the service was excellent and would definitely use this company again. I did find it very difficult to track my parcel but once I sent an email regarding this I received a prompt reply reassuring me that everything was in hand. Thank you very much for this.”

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Posted 10 years ago

“Bought this V-neck sweater and hoped it would be close to a size 8 --- it was not. It was huge and unfortunately I was told that it was not returnable or exchangeable for a smaller size. The arm length was hugely long and the body also large. I would not purchase an Equipment sweater if I was not able to try it first.”

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Posted 10 years ago

“They dont care with customer properly I dont happy with lyst”

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Posted 10 years ago

“Very quick delivery & service”

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Posted 10 years ago

“I wasn't expecting my order to arrive so quickly but I ordered on Sunday night and received it Tuesday morning. I'll definitely be a returning customer.”

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Posted 10 years ago

“I shopped with Lyst, and experienced a fast delivery and the product, I shopped for. I can widely recommend Lyst.”

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Posted 10 years ago

“Lyst works well as a great search engine to find the product you want from available outlets. However, I ended up being sent to Lane Crawford for my purchase which is a very odd website, to complete my order they wanted a photo of the front and back of my credit card which I obviously did not do as that seems WAY dodgy to me. I realise none of this is Lyst's fault as they did what it said on the tin, so to speak, but felt I needed to call out Lane Crawford. There is no way what they ask you to do to complete an order is acceptable and frankly it doesn't seem legal!”

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Posted 10 years ago

“Great collection.”

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Posted 10 years ago

“good afternoon, i not receveid my order”

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Posted 10 years ago

“I was very impressed with the selection of brands you have. Good prices as well. I'll be keeping my eye out for good sale offers, seems that you have plenty of these :).”

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Posted 10 years ago

“I was shocked when the ups package arrived asking me to pay $33.96 upon delivery to claim my shipment. This was not indicated to me prior to purchasing which would influence my purchasing decision. This is an outrage that you are based in France and do not disclose the fact that USA based customers have to pay international shipping charges in order to return items.”

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Posted 10 years ago

“Efficient all round services”

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Posted 10 years ago

“I am missing the delivery time in your online business”

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Posted 10 years ago

“Quick & easy order online.”

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Posted 10 years ago

“Sorry, but your package arrived too late for my holidays (which it was meant for) and it was not a "Safari Jacket" at all anyway, but a very heavy cold-midseason jacket that would have done me no good in glowing-hot Southern Europe/Northern Africa. Not for a safari, anyway :-) How can I send it back? On the package there is only an adress to "Menlook" in France. I do not blame you, net shopping is a risky business... All the best, Carl H Svenstedt, filmmaker”

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Posted 10 years ago

“Hi Grzegorz, Thank you for placing your order with The Idle Man. Unfortunately your order has triggered our fraud prevention system and so has been put 'on hold’. This is just a standard procedure, so nothing to worry about. Orders can be put on hold for a range of reasons but fraud is a common problem for online retailers and to protect ourselves and our customers we need to ask you to provide us with a scan or photo of your ID. This could be a Passport or driver’s licence or anything with your name and address on it that matches the name and address on your order. Once we have this we can verify, complete and ship your order ASAP. Apologies for the inconvenience caused but I hope you can appreciate the importance behind implementing these kind of security controls. Thank you for your patience. Kind regards, Jake xxxxxx THE IDLE MAN ------------------------ my reply: Hi Jake, How can I supply you with my ID with my work address? Guess I can make scan of my ID badge and lose my job to get a bag;) I always order to my work address as I don’t want any miss delivery and I never had any issues. Another thing is that you received my debit card data and now you want my ID? I ordered a backpack for 30e not a Gucci winter collection with Ferrari... If I'm really that suspicious then just please send me back my money. With whole respect, it’s just that it seems that nowadays even my phone calendar needs my fingerprint and acces to all my data... Best Regards, Suspicious Grzegorz xxxxxxx ----------- so yes, you have nice website but come on...”

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Posted 10 years ago

“Ordered 2 dresses and 1 was NOT the dress I ordered!”

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Posted 10 years ago

“I ordered Liu no handbag on 22nd of July through LYST.COM,today is 27th I still don't have my handbag and I don't have any information why it wasn't even dispatched. But money are reserved from my account.”

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Posted 10 years ago

Lyst is rated 3.8 based on 1,725 reviews