“My Lyst customer service rep directed me to the right channel to make a return. The rep responded promptly and courteously - and took my request seriously and offered help. I am very happy with the service I received.”
“I received the wrong item and didn’t get a response from the seller. I asked if Lyst could intervene. I soon received a message from the seller. They sent the correct item and it fits perfectly!”
“Great customer service by Carl!!! He resolved my issue regarding a dress I purchased that was confirmed at the wrong color. Fast and reliable service is hard to find. But Lyst surpassed all my expectations!!!!”
Hey Lucie - Thanks for leaving a review! We're glad you're enjoying the service. As always, your satisfaction and happiness are always our top priority.
Happy shopping!
Hannah
Hello Nasser, thanks for your review. We are sorry to hear that you haven't received your order from Tower London. A member of our customer care team has reached out to assist you further with this concern. Apologies for the inconvenience - Lyst
Hi there!
Thank you for leaving a review and sorry to know that you are having trouble accessing your account. A member of our customer care team will reach out to you to further assist you with this concern.
We sincerely apologise for the inconvenience this has caused you.
Lyst
“Most of part of your goods what are on your platform are made with love! And the persons what are there like Ruth are amazing . I must to change love with amazing for persons and objects!”
Hey Stelica, thanks for your kind words and for the 5-star review. We are glad to hear that you're enjoying our services and also Ruth was able to help you. We look forward to welcoming you back - Lyst
Hey there - Just to clarify, Lyst operates completely online, we don't have any physical stores. Instead, your item is stocked with the retailer.
Lyst is the definitive fashion shopping platform, used by millions of shoppers globally to search and discover the world’s biggest and best selection of fashion brands and stores.
As a search platform, we don’t stock or commercialise items, but our website and app will help you find what you’re looking for.
Hope that was helpful, Lyst
Hey there - Thank you for the wonderful review! We are so glad to hear that you received your refund with the help of Carl. Have a Happy Holidays! -Lyst
