“In general they are great, if you want a particular thing you can find it. If they fail to deliver you get your money back, sometimes not in a timely Manor. I bought 2nd hand computers for the kids for Christmas. When I had already paid they removed the listing said don't pay, it was Nov by the time I had gone through there procedure to get the money back which was the only money I had it took til mid January to get the money back. This though was one of three bad experiences. I have made thousands of perchases and most are good some great. I have had a few vehicles one of which was a lemon and died 2 months later. The guy had put sawdust in it. I traveled from Yorkshire to London for it . .
But l loved the others
At least 90% of all my purchases were great that's a fantastic. Record”
“Ebay user sey_5071 bought my vintage China coffee set and asked me to post to Turkey! I did and sent it tracked. They said the item wasn't as described. It was as described. Even ebay when I rang them said the case was go for me and I would win. Did not happen got lied to by ebay. Now this person has been refunded and guess what I have lost £60 and the items I sent to this person. Totally scammed and not a thing I can do about it!”
“Seller of your details to DRS Debt Recovery
In my case I have proof no outstanding invoices to pay.
That's disgusting what's ebay do with our personal details.”
“Very bad experience with eBay since they don't use PayPal. Basically, eBay deleted my account because I received a scam message. I don't reply to this scam but they assumed that I was part of it. I used eBay for 6 years and never had any problems.
Impossible to resolve the problem. They asked me to pay fees too. Wtf!
Avoid eBay, it's not anymore trustful!”
“Great for buying, I’ve had no problems.
Selling in the other hand is getting worse increased fees poor customer services who pass the buck and dint really communicate with each other.”
“Send buyer item, Hermes confirmed this had been lost in the post via a letter uploaded and showing in all communication. Ebay merely takes the money off me. Big companies stealing from the consumer.Ill be moving to Facebook market place. EBay are thieves.”
“Terrible fees now for sellers
Insertion - 36p
Final value fee - 11.9% (clothing)
Postage fee - 32p
Final value fee fixed amount(?!) 30p
Payment processing (stupid ‘managed payments’ that nobody wants but makes greedy ebay more money
Theyve now sneaked in a ‘service metrics account defect %’ too with ridiculous targets, like 1% over A YEAR- this fee is taken from every item you sell
Sell more on other platforms now and posting less and less on ebay.”
“eBay money back guarantee I have requested a refund for£18.44 for a package I haven't received the package has been delivered to somebody in Midlands”
“Waiting for my money back since July. I was in touch with about 20 people from customer service including manager. Every single one said something different about what is wrong and lie to me that I’ll receive my money in 3-5 working days. Never happened. Moreover, I have sent emails to an email on which I was sending and receiving messages previously but now I only get a reply that the email is not monitored. They have just stolen my money. Thieves!”
“THEY ARE RUBBISH, THEY NEARLY ALWAYS SIDE WITH THE BUYER, I SOLD A COUPLE FOR BELTS WITH SILVER BUCKLES
THE SIZE WAS STATED, THE BUYER DIDNOT READ THE SIZE, EBAY SIDED WITH HIM, I SENT ONE CLIENT A JADE PENDANT
SENT A FREE GIFT OF A ONYX PENDANT , SENT SENT ME A PHOTO OF THE ONYX PENDANT AND SAID THIS WAS THE JADE PENDANT, EBAY SIDED WITH HIM, USLESS COMPANY
CANT PHONE NOBODY TO COMPLAIN TO NEVER COME BACK”
