MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,077 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered a Draft Team Jacket & Vest. Both arrived promptly. I’ve worn both…the Vest is perfect & the Jacket is slightly oversize (I’m always an XL in jerseys & jackets..but this one seemed a bit loose in the arms, not that it’s too much of a concern, as it’s very comfortable & quite a bit warmer than I anticipated, which is a good thing. Overall, I’m very pleased with my purchase.”

Helpful Report

Posted 4 months ago

“Best customer service in the southern hemisphere”

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Posted 4 months ago

“I really enjoy the comfort that MAAP apparel brings. I hope to see more casual riding T-shirts or shorts with pockets and functional features—especially for urban commuting. If possible, it’d be great to have more stylish cuts and design elements too.”

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Posted 4 months ago

“Good sales andeasy website to navigate. super quick despatch with good comms”

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Posted 4 months ago

“It has always been a pleasure experience buying from Maap.”

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Posted 4 months ago

“Sehr angenehm zu tragen und ein tolles Design.”

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Posted 4 months ago

“Always a pleasure ordering from MAAP. Items are well packed, delivered quickly, and everything I have purchased thus far has fit perfectly and the quality is good. The thing I've found though, is not to delay if you see an item you want and it's in your size. If you hesitate, you've blown it. Act quick. Next time you look, it will have sold out!”

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Posted 4 months ago

“So we’ve had some unusually cool weather on the GC, thank god I invested in my MAAP thermals!! They have been awesome, cannot recommend them highly enough! So soft & comfy!! Even had a friend spill coffee all over them last week, no problem, just wiped straight off, so can vouch for that ‘external coating’ too!! Also got the Thermal Gloves, so happy with both!”

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Posted 4 months ago

“My interaction was through the MAAP website and using it was very easy and intuitive. I found the items I was interested in and importantly the information on and product description was clear along with sizing guides. Importantly, you're reassured that if you discover you have misordered the matter can be easily resolved.”

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Posted 4 months ago

“Repeat customer great product service and easy to return undersized garments.”

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Posted 4 months ago

“I purchased a jersey which was a bit tight based on a different cut to what I was used to. The return process and exchange was easy to use and hassle free.”

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Posted 4 months ago

“Excellent quality kit - good temperature ratings too that you can really trust. No complaints and we'll worth the money.”

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Posted 4 months ago

“I'm loving your products. I have purchased a mix of winter and summer grade tops and pants. All of which I'm extremely happy with.”

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Posted 4 months ago

“great customer service and friendly staff when in store and online assistance.”

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Posted 4 months ago

“Excellent customer service. Products great quality and true to size.”

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Posted 4 months ago

“Always great quality products!”

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Posted 4 months ago

“Very impressive Jersey, that's why I'm a big fan of you. It's nice and comfortable when wearing, feeling confident on cycling at all times.👍🙂”

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Posted 4 months ago

“Easy ordering- loved the sale. Shipping took a bit longer than expected.”

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Posted 4 months ago

“Fast delivery and returns, easy size changes, good quality staff and easy contact in case of questions – highly recommended!”

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Posted 4 months ago

“+A received promptly”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,077 reviews