MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,226 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Staff at the MAAP LAB in Melbourne are always friendly and helpful”

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Posted 2 months ago

“I've had zero issues with any of my kit or with purchasing online. Very satisfied. I also won a trip on MAAP and Zwift to Australia which was amazing and such a good time! So I am very happy with the brand and highly recommend for it's quality and community leadership”

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Posted 2 months ago

“Thank you guys!”

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Posted 2 months ago

“Fast shipping and a lot of sale 😀”

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Posted 2 months ago

“Best costumer support services, I had an issue with my first bib and they did the exchange right away.”

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Posted 2 months ago

“Great kit, arrived super quick.”

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Posted 2 months ago

“Perfect as always.”

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Posted 2 months ago

“Extra good quality and looking cycling clothes. And excellent service while exchanging sizes. Received a new vest while the old one was still on the way back for them.”

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Posted 2 months ago

“First time purchase didn't think I was lean or skinny enough for Maap . 2XXL fits great my fav piece of kit encouraging me to drop a few more kgs”

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Posted 2 months ago

“I like the constant evolution of the products at Maap and the perfect fit.”

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Posted 2 months ago

“Ordered a new jersey for my wife as a thank you gift - it was delivered promptly and the quality is always excellent and she loves the jersey.”

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Posted 2 months ago

“Supreme apparel, technical mastery.”

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Posted 2 months ago

“Everything is great!”

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Posted 2 months ago

“Exceptional professionalism. So happy I went to the Venice store in LA. Great staff and they were super helpful. Customer service online is next level. You get what you pay for in buying quality gear. And even more with MAAP! I’m stocked up!”

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Posted 2 months ago

“Great team jersey, unique design that stands out and well ventilated.”

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Posted 2 months ago

“Very fast shipping to NZ and good quality garments.”

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Posted 2 months ago

“Always great products and really fast delivery”

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Posted 2 months ago

“The heat transfers on my Hong Kong MAAP Lab bib shorts have started to peel off after two rides. Martina offered to replace them. Excellent customer service.”

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Posted 2 months ago

“I went instore to purchase some new kit, staff were very helpful as usual. I am a female and mentioned that I often find the base layers/jerseys to be short in the torso. Moy solution is to buy male base layers however the cut of the jesrseys is more gender specific. Some feedbacki for your designers.”

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Posted 2 months ago

“Amazing gear all year round!!!”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,226 reviews