MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,912 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I received the wrong item. Ordered Alt-Road Cargo Bib but end up receiving a long sleeve shirt. The wrong size sent is still acceptable but these are totally two different items, non-identical in terms of shape and design. my order number is 127968.”

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Posted 3 years ago

“Seamless. Bought some sales items, that shipped quickly and arrived shortly thereafter.”

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Posted 3 years ago

“excellent quality. fast delivery to the other end of the world, in 7 days”

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Posted 3 years ago

Thanks for the awesome review and feedback, Kristina!

Posted 3 years ago

“Quick shipping, easy to use website. Free return for international orders would be appreciated, have used your Japan agent CYCLISM, but very slow to respond therefore prefer to shop directly from AU website.”

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Posted 3 years ago

“Ordered sox as they were a good price on sale. Quick delivery and great sox”

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Posted 3 years ago

“All good products”

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Posted 3 years ago

“Handled the stretch of the suit so the zipper wont go wavy”

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Posted 3 years ago

“Overall the shopping experience was plasent. I found the filtering on the site need more options. I wanted only men's bibs that were on sale and found that I couldn't refine for that option so no had to scroll through the stock to eventually find them. Also there was a lot of times with no stock in large so that was also annoying.”

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Posted 3 years ago

Thanks for the review and feedback, Doug! We have shared your feedback and keep posted a little later in the year we have some improvements to our website on the way!

Posted 3 years ago

“I purchased from the Mid-Year Sale when I got early access, but just got an email offering an additional 10% off the current sale. This was a little disappointing since I already made my purchase. It might be worth adjusting this approach to avoid alienating customers who received early access or who bought early. I really like the product, it's just not great on the buyer experience side.”

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Posted 3 years ago

“Quick delivery, issue more with Apex 2.0 jacket I purchased which has a really weird fit with oversized shoulder area vs. all other XS jerseys and jackets I've purchased from Maap and other premium kit brands.”

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Posted 3 years ago

“buen servicio al cliente, apesar de que retrasaron mi paquete todo bien”

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Posted 3 years ago

“I just love my Ascend Pro Rain Jacket. the Light Coral colour is stunning, sure to snap the dozy or distracted motorist back to the present moment. This stylishly designed jacket made with recycled fabric looks and feels great. and it goes without saying, constructed to a quality standard that I have come to expect from MAAP. I am tickled pink or light coral in this case”

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Posted 3 years ago

“Very nice and well designed and fit jersey”

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Posted 3 years ago

“Actually received a wrong order the bag had the wrong jersey inside but the team was super helpful and quick to help out and fix the issue”

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Posted 3 years ago

“Order taking easy and quick”

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Posted 3 years ago

“Great quality and fast delivery. Always have a soft spot for maap items”

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Posted 3 years ago

“High quality apparels. Very happy with the fabric and fit.”

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Posted 3 years ago

“Ordered from their recent sale, items arrive with a week. I love their fitting for Jerseys and bibs, fabrics feel great and love their colours too.”

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Posted 3 years ago

“아주 빠르고 좋아요~~ 최고”

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Posted 3 years ago

“1 - Products look great 2 - materials are great 3 - Comfortable 4 - That quick DHL shopping that lets you know where your package is every 5 mins 5 - A little expensive, but oh well.”

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Posted 3 years ago

MAAP is rated 4.6 based on 3,912 reviews