MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,595 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 11 months ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 11 months ago

“Had to return a jacket due to size and went very well.”

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Posted 11 months ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 11 months ago

“Prompt delivery and good website”

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Posted 11 months ago

Thanks, Helen!

Posted 11 months ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 11 months ago

We really appreciate the support! Thanks for a great review!

Posted 11 months ago

“Great customer service, and I really like the design of MAAP!”

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Posted 11 months ago

We'll share this with the MAAP Support and our Design team. Thanks so much Yini!

Posted 11 months ago

“I love the style, fit and quality of MAAP cycling kit and my latest order has not dissappointed. Orders are always dispatched promptly which is another big plus for the MAAP team.”

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Posted 11 months ago

This is the kind of feedback that makes us keep doing what we do! Thanks, Shane!

Posted 11 months ago

“Quick response. Super helpful”

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Posted 11 months ago

Thanks for your continued and ongoing support, David! We appreciate it!

Posted 11 months ago

“The best of the best”

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Posted 11 months ago

We love to see feedback like this! Thanks for the support!

Posted 11 months ago

“I'm satisfied with all the materials, design, and fit.”

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Posted 11 months ago

Thanks for for the review, Song! We appreciate it!

Posted 11 months ago

“Love these bib shorts. Comfortable & fast, great fit. Would get more.”

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Posted 11 months ago

Thanks for the awesome review, Hannah! We appreciate the support!

Posted 11 months ago

“Order arrived quickly and the quality is awesome thank you!”

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Posted 11 months ago

We are so glad to hear this. Thanks for the awesome review, Christian!

Posted 11 months ago

“Bib tights are a lovely fit. Fast delivery.”

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Posted 11 months ago

Thanks for the awesome review and feedback, Diane! We appreciate it!

Posted 11 months ago

“First time trying MAAP, and very impressed with my first rides in my new kit - Team Evo Bib and Evade Pro jersey. A little pricey compared to what I usually get from Rapha, but very comfortable and great colorways. Only wish some of the colors didn't sell out so quickly!”

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Posted 11 months ago

Thanks for all of your reviews and feedback, Tom! Welcome to MAAP! We really appreciate your support and will share your feedback on some colourways selling out quickly. Happy riding out there!

Posted 11 months ago

“Alles top 🔝”

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Posted 11 months ago

We are so glad to hear this, Wilhelm!

Posted 11 months ago

“Amazing responsive customer service. Stylish design and quality, different from the rest.”

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Posted 11 months ago

“The best ever i had 100 from 100”

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Posted 11 months ago

We really love to hear this. Thanks for the awesome review and support, Pavol!

Posted 11 months ago

“Awesome service. I just really hope you do something about warranty if it was given as a gift.”

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Posted 11 months ago

Hi Michael, Thanks for the review. Our Support team would need proof of purchase but if we have that they can assist with a warranty for gifts. If the product was purchased through us directly we can also assist you with locating the order. Reach out to info@maap.cc who can help you try and locate this so we can assist you. Best. MAAP

Posted 11 months ago

“Staff are always great, despite the product being ridiculously overpriced….”

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Posted 11 months ago

“I love their fabric, especially for the weather in Panama 🇵🇦 🔥.”

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Posted 11 months ago

We are glad to hear it, Antolin. Thank for the support!

Posted 11 months ago

“Delivery gast... Quality satisfaction 👍”

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Posted 11 months ago

Thanks for the review and feedback!

Posted 11 months ago

MAAP is rated 4.7 based on 2,595 reviews