MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,831 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great products and really fast delivery”

Helpful Report

Posted 11 months ago

“The heat transfers on my Hong Kong MAAP Lab bib shorts have started to peel off after two rides. Martina offered to replace them. Excellent customer service.”

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Posted 11 months ago

“I went instore to purchase some new kit, staff were very helpful as usual. I am a female and mentioned that I often find the base layers/jerseys to be short in the torso. Moy solution is to buy male base layers however the cut of the jesrseys is more gender specific. Some feedbacki for your designers.”

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Posted 11 months ago

“Amazing gear all year round!!!”

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Posted 11 months ago

“top socks, warm toes. fast feet”

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Posted 11 months ago

“I had a gillet that was only a few months old, that had some stitching they was starting to fray. I requested a replacement under warranty and a new gillet arrived in my letter box within 5 days.”

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Posted 11 months ago

“Fantastic”

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Posted 11 months ago

“Great service and products!”

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Posted 11 months ago

“Perfecto, excelente producto muy buena calidad”

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Posted 11 months ago

“I visited the Melbourne Lab where staff were friendly, informed and helpful.”

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Posted 11 months ago

“Quick postage and packaged well”

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Posted 11 months ago

“I exchanged some items for different sizes. I love the quality of MAAP & wish I could buy more but it is very expensive!”

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Posted 11 months ago

“Sizing on this jersey runs very small. I have multiple other MAAP jerseys, all in XS, and laid flat this one in an XS was 2-3cm narrower across the torso on each side. Returned it, got a S which is about the same size as all my other XS jerseys bar the sleeves which are slightly looser at the wrist. Exchange process was excellent, couldn’t have been easier or more efficient.”

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Posted 11 months ago

“Love the long sleeve Emerge top. I have long-sleeve tops from other reputable brands and find the MAAP sleeves a point of difference.”

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Posted 11 months ago

“Great service as always.”

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Posted 11 months ago

“Belle expérience! Super vêtements. J’adore! Dommage que nous devons payer des frais de douanes pour le Canada.”

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Posted 11 months ago

“Great, versatile jacket. I have packed it on trips and wear it before the start of early morning bike races.”

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Posted 11 months ago

“Great experience overall. Was served by Derek. Really honest, knowledgeable and keen to ensure I walked away happy with my purchases.”

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Posted 11 months ago

“I’ve been pretty much exclusively riding in maap for about 3 years now. In my experience no other brand compares. Their jerseys are always true to fit regardless of the line and their bib shorts are the best I’ve tried.”

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Posted 11 months ago

“Instore purchase at the MAAP LAB Melbourne, fantastic experience as always. Would be great if MAAP would extend sizing for larger riders (they do exist) across all ranges, the only criticsm is that sizing does seem to be on the smaller size. Nonetheless amazing product.”

Helpful Report

Posted 11 months ago

MAAP is rated 4.6 based on 3,831 reviews