MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,401 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best brand and customer service ever experienced… maap backed their quality top notch and any issue with it maap will fix it. Definitely recommended”

Helpful Report

Posted 1 year ago

“Comfortable, looks great and breathes well. Kept nice cool on a 60km ride in 38c weather”

Helpful Report

Posted 1 year ago

“I love brand and all about it,”

Helpful Report

Posted 1 year ago

“Always best. Customer service and jerseys. The best one you can find 🥰”

Helpful Report

Posted 1 year ago

“Be careful, the cut of this model is very small. I usually take size S and there I had to send it back for a size L”

Helpful Report

Posted 1 year ago

“Packed and sent the day of purchase”

Helpful Report

Posted 1 year ago

“Perfect fit and stylish designs and colabs”

Helpful Report

Posted 1 year ago

“Great fit - great cut, comfotable all day everyday”

Helpful Report

Posted 1 year ago

“Excellent gear, great service in store (Collingwood) and super efficient subsequent online experience Price is up there, though so far can’t fault the quality Rear pockets on cargo shorts are great and primary reason for purchase, but would have preferred open access from the top of the pocket rather than zipped side access as ability to stow a larger item (eg small pump) is restricted.”

Helpful Report

Posted 1 year ago

“MAAP has many kind of design options to choose, so it's fun for me. I like the creativity of this brand. Speaking of the performence, it's comfortable and satisfying. Sometimes I wish warmer winter jacket cuz the winter in Korea is much colder than Australia.”

Helpful Report

Posted 1 year ago

“my fave brand ever!!!”

Helpful Report

Posted 1 year ago

“Good customer service! May you continue to inspire cyclists!”

Helpful Report

Posted 1 year ago

“Really good im in the industry having retail cycling stores and the service was great ,”

Helpful Report

Posted 1 year ago

“Service was great and delivery superfast. I do think the delivery price is way too high though, a less expensive option for low-priority delivery should be provided.”

Helpful Report

Posted 1 year ago

“Amazing! Quality never disappoints.”

Helpful Report

Posted 1 year ago

“Recently I put on a warranty claim due to the stitching around the neck of a thermal jersey coming undone. I bought it couple months ago and only used/washed it 3/4 times, so it shouldn't be damaging that soon. Anyway, the reponse from MAAP, moreover Martina Tosin from their support team was outstanding, she replied promptly and arranged a discount code for the full price paid for me to select a suitable replacement and even suggested repairing, reusing the item or disposing considering the environmental impact. Tell me if this isn't the level of support we all expect from a supplier. I'll stick to MAAP and highly recommed their great apparel and if for any reason there is a quality issue, they respond quickly and taking accountability of course if you can show it is within the warranty times and provide proof of purchase.”

Helpful Report

Posted 1 year ago

“Fantastic, high quality products backed up by a team that stands with their product. Can't go past the bib shorts or the quality fit of their jerseys!”

Helpful Report

Posted 1 year ago

“Incredible community of riders of all abilities. The crew are incredibly welcoming at both local and interstate events such as the recent TDU”

Helpful Report

Posted 1 year ago

“Jersey looks and feels amazing! Currently wear Medium in multiple different cycling brands, ordered M in this jersey. The fit is spot on for a 'race' fit, but I would size up if you are not sure or in between sizes, as it does run on the smaller side of medium. Sleeves are longer (reach just above the elbow), the front is slightly shorter than the back.”

Helpful Report

Posted 1 year ago

“Got some great items on sale and free express shipping was a nice touch. Sizing is absolutely perfect for me (XS 156cm 46kg) Will definitely be buying again”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 3,401 reviews