MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service provided in store although the products I wanted were only available online. Wanted to check sizing and staff were very helpful to provide same product in different colour which could try. Felt bad that I then jumped online to make the purchase and their efforts to help with the sale wouldn’t be evident”

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Posted 1 year ago

“Staff at the MAAP LAB in Melbourne are always friendly and helpful”

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Posted 1 year ago

“I've had zero issues with any of my kit or with purchasing online. Very satisfied. I also won a trip on MAAP and Zwift to Australia which was amazing and such a good time! So I am very happy with the brand and highly recommend for it's quality and community leadership”

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Posted 1 year ago

“Thank you guys!”

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Posted 1 year ago

“Fast shipping and a lot of sale 😀”

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Posted 1 year ago

“Best costumer support services, I had an issue with my first bib and they did the exchange right away.”

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Posted 1 year ago

“Great kit, arrived super quick.”

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Posted 1 year ago

“Perfect as always.”

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Posted 1 year ago

“Extra good quality and looking cycling clothes. And excellent service while exchanging sizes. Received a new vest while the old one was still on the way back for them.”

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Posted 1 year ago

“First time purchase didn't think I was lean or skinny enough for Maap . 2XXL fits great my fav piece of kit encouraging me to drop a few more kgs”

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Posted 1 year ago

“I like the constant evolution of the products at Maap and the perfect fit.”

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Posted 1 year ago

“Ordered a new jersey for my wife as a thank you gift - it was delivered promptly and the quality is always excellent and she loves the jersey.”

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Posted 1 year ago

“Supreme apparel, technical mastery.”

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Posted 1 year ago

“Everything is great!”

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Posted 1 year ago

“Exceptional professionalism. So happy I went to the Venice store in LA. Great staff and they were super helpful. Customer service online is next level. You get what you pay for in buying quality gear. And even more with MAAP! I’m stocked up!”

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Posted 1 year ago

“Great team jersey, unique design that stands out and well ventilated.”

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Posted 1 year ago

“Very fast shipping to NZ and good quality garments.”

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Posted 1 year ago

“Always great products and really fast delivery”

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Posted 1 year ago

“The heat transfers on my Hong Kong MAAP Lab bib shorts have started to peel off after two rides. Martina offered to replace them. Excellent customer service.”

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Posted 1 year ago

“I went instore to purchase some new kit, staff were very helpful as usual. I am a female and mentioned that I often find the base layers/jerseys to be short in the torso. Moy solution is to buy male base layers however the cut of the jesrseys is more gender specific. Some feedbacki for your designers.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,899 reviews