MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,082 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer centric service. Thanks”

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Posted 1 year ago

“aleays quick to respond and orders to NZ are generally received within a few working days. just rode 500km in one go in my team evo tights and thermal training top - no chaffing, and was comfy gthe whole way through. Makes the rides alot funner, cheers MAAP for some well thought out kit”

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Posted 1 year ago

“Quality is great! Get your normal size! Mine is usually xs, but I got xxs because I wanted it to be tight! But it turned out to be too tight.”

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Posted 1 year ago

“Perfect and smooth”

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Posted 1 year ago

“High quality materials and worth it!”

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Posted 1 year ago

“Great customer service from the team.”

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Posted 1 year ago

“Quick delivery, well packaged. £10 for Royal mail 48 small parcel is a joke though. The £150 free postage limit is fair, but £10 below that for a £4-5 service is not cool.”

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Posted 1 year ago

“Excellent products. Great designs.”

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Posted 1 year ago

“Very easy website to use and quick delivery”

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Posted 1 year ago

“Bought some maap kit online. It is awesome. Beat bibs I have ever worn and jersey is top notch. Shame that after the first ride the stitching started to come apart. Great news is that I sent some photos and detailed the problem and it was sorted within 24hours. Very happy with my experience with maap.”

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Posted 1 year ago

“Great products. Vest is way too small. Must be a child’s medium”

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Posted 1 year ago

“Best service, best products”

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Posted 1 year ago

“Needed a size up, but love the fabrics from MAAP. Quick delivery and good customer service. The fact that they fix your gear in case of a crash is a reason to buy at MAAP. It is expensive, but worth it.”

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Posted 1 year ago

“Fast shipping”

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Posted 1 year ago

“I recently had a very positive experience with MAAP's crash replacement program, and I couldn't be more impressed with their service. After an unfortunate accident, I reached out to them, and their response was swift and supportive. The process was straightforward—MAAP made it easy to submit the necessary details, and within a short time, they offered a generous discount on a replacement item. Their customer service team was professional and understanding, which made a difficult situation much more manageable. I'm grateful for their support and will definitely continue to trust MAAP for my cycling gear. Highly recommended!”

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Posted 1 year ago

“Friendly and engaging people, neatly designed products with comfort and performance in mind. Highly recommended”

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Posted 1 year ago

“MAAP gear, certainly not cheap but high quality gear that looks good and does the job well”

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Posted 1 year ago

“comfortable, fit is great”

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Posted 1 year ago

“Kit arrived in short amount of time, it’s great quality stuff I wouldn’t want to go elsewhere!”

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Posted 1 year ago

“Amazing customer care!”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,082 reviews