MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,495 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“**Outstanding Customer Service & Commitment to Sustainability - MAAPxkask Delivers!** I recently purchased a product from MAAPxkask and unfortunately received an incorrect item. However, the exceptional service I received from their customer support team turned this hiccup into a glowing endorsement. Special thanks to **Ally** from the support team, who handled the issue with remarkable professionalism and speed. She not only apologized sincerely but also arranged a priority replacement within 24 hours, ensuring minimal disruption. Her proactive communication and genuine care truly set MAAPxkask's service apart. Beyond the stellar support, I deeply admire MAAPxkask's dedication to **green initiatives**. Their use of eco-friendly materials and transparent sustainability practices align perfectly with my values as a conscious consumer. It’s refreshing to see a brand that prioritizes both customer satisfaction *and* environmental responsibility. If you’re seeking quality products backed by ethical values and a team that genuinely cares (shoutout to Ally!), MAAPxkask is a brand worth supporting. 5/5 stars!”

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Posted 1 year ago

“Always solid customer experience in the site , ordering, and also the products.”

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Posted 1 year ago

“Love your work!”

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Posted 1 year ago

“Purchased online for the new MAAP x Kask helmet and received it in the second day from Melbourne to Sydney! The helmet looks great but just found out the adjustment ring on the back of the helmet was not working properly. Email to MAAP enquirer for assistance and they responded in an hour and offered to ship me the replacement! What a great service experience ever! 2 thumbs up for the team and the brand! Thanks!”

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Posted 1 year ago

“Very good kit comfortable and cool enough for us in the top end”

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Posted 1 year ago

“I have only recentgly purchased a MAAP garment. Perfect fit and feels quality.”

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Posted 1 year ago

“Fantastic product and service”

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Posted 1 year ago

“Timely Delivery. The Pro Air LS jersey large fit me well overall except sleeves a bit too long.”

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Posted 1 year ago

“Good Quality and nice Style.”

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Posted 1 year ago

“purchase some tops online”

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Posted 1 year ago

“Bibs were delivered fast. Size as expected from guide. Like the fit and feel and would buy again.”

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Posted 1 year ago

“Fantastic product and service”

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Posted 1 year ago

“Product as always lives up to expectations.”

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Posted 1 year ago

“Great clothing brand. Love wearing the gear. It’s probably not as comfortable as other high end brands but it looks better and long lasting. Performs well in the heat. Company is also great to deal with and love what they’re doing in the cycling community.”

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Posted 1 year ago

“My first impressions are they’re extremely well made. I’ve done over 20 hours in these bibs and jersey. Worth every dime. Don’t waste your time with other brands Maap is the echelon in styling and comfort, performance. The kit is a little snug Size L I’m 185cm and 87KG. Cheers Maap”

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Posted 1 year ago

“Bought the dark blue bib shorts and sized up for an extra comfy fit, super happy with it!”

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Posted 1 year ago

“Like the MAAP Style. Perfect Quality, Style and Performance on Bike. And the Bags-Kooperation with Cote&Ciel, the isarau bag is nearly Perfect for everything.”

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Posted 1 year ago

“Loved the outcome. Quick delivery, great quality sweat top. Better than expected. Thank you!”

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Posted 1 year ago

“I really Iike the MAAP products. But, when I try to chat, most of the time I get three options. Pop up sections on "Return's", Warranty Claim's and FAQ. Rarely, will I get a live person. I have tried the chat option numerous times throughout the day.”

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Posted 1 year ago

“As a female cyclist living in a third world country, I appreciate that MAAP offers performance apparel that enhances my cycling experience. The padded leggings are invaluable to me as are the long sleeved alt_road shirts.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,495 reviews