MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,831 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the material. The solid arm material, the colour and the tech of the sleeves makes it perfect t for summer qld riding and sun safety. Contrast is great between the deep red and white for visibility. Dislike that I’m a size 10 and a large, makes me wonder about inclusivity of people that might wish to join our sport. Might also be worthy including upper arm circumference measurement in sizing chart Buying a model of jersey that’s on sale I suspected it is an older one that has probably been updated but the fit under the arm pits was a bit weird. Sean was good on top of my shoulder but seemed a bit fair away but oddly tight under my armpit. Wasn’t as noticeable in the riding position though!”

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Posted 1 year ago

“Great bin Shorts: fit, material and fabric.”

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Posted 1 year ago

“Easy returns to go a size up, notifications for the parcel were great too.”

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Posted 1 year ago

“Best brand and customer service ever experienced… maap backed their quality top notch and any issue with it maap will fix it. Definitely recommended”

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Posted 1 year ago

“Comfortable, looks great and breathes well. Kept nice cool on a 60km ride in 38c weather”

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Posted 1 year ago

“I love brand and all about it,”

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Posted 1 year ago

“Always best. Customer service and jerseys. The best one you can find 🥰”

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Posted 1 year ago

“Be careful, the cut of this model is very small. I usually take size S and there I had to send it back for a size L”

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Posted 1 year ago

“Packed and sent the day of purchase”

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Posted 1 year ago

“Perfect fit and stylish designs and colabs”

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Posted 1 year ago

“Great fit - great cut, comfotable all day everyday”

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Posted 1 year ago

“Excellent gear, great service in store (Collingwood) and super efficient subsequent online experience Price is up there, though so far can’t fault the quality Rear pockets on cargo shorts are great and primary reason for purchase, but would have preferred open access from the top of the pocket rather than zipped side access as ability to stow a larger item (eg small pump) is restricted.”

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Posted 1 year ago

“MAAP has many kind of design options to choose, so it's fun for me. I like the creativity of this brand. Speaking of the performence, it's comfortable and satisfying. Sometimes I wish warmer winter jacket cuz the winter in Korea is much colder than Australia.”

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Posted 1 year ago

“my fave brand ever!!!”

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Posted 1 year ago

“Good customer service! May you continue to inspire cyclists!”

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Posted 1 year ago

“Really good im in the industry having retail cycling stores and the service was great ,”

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Posted 1 year ago

“Service was great and delivery superfast. I do think the delivery price is way too high though, a less expensive option for low-priority delivery should be provided.”

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Posted 1 year ago

“Amazing! Quality never disappoints.”

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Posted 1 year ago

“Recently I put on a warranty claim due to the stitching around the neck of a thermal jersey coming undone. I bought it couple months ago and only used/washed it 3/4 times, so it shouldn't be damaging that soon. Anyway, the reponse from MAAP, moreover Martina Tosin from their support team was outstanding, she replied promptly and arranged a discount code for the full price paid for me to select a suitable replacement and even suggested repairing, reusing the item or disposing considering the environmental impact. Tell me if this isn't the level of support we all expect from a supplier. I'll stick to MAAP and highly recommed their great apparel and if for any reason there is a quality issue, they respond quickly and taking accountability of course if you can show it is within the warranty times and provide proof of purchase.”

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Posted 1 year ago

“Fantastic, high quality products backed up by a team that stands with their product. Can't go past the bib shorts or the quality fit of their jerseys!”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,831 reviews