MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,284 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great gear again, and great service including seamless easy exchange as I ordered the wrong size...”

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Posted 1 year ago

“First time purchaser - wore the jersey I purchased on the weekend for the first time! Nice fit and feel - very happy- I will be a return customer for sure”

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Posted 1 year ago

“I have purchased many times from MAAP. From the quality of the garments to the speed of shipping, it’s always faultless. My latest rain jacket arrived and was an even nicer colour and product than expected. I am proud to wear this brand, and will continue to purchase as I cannot fault.”

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Posted 1 year ago

“Great as usual!”

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Posted 1 year ago

“Just did my first long ride in my new bibs, 7 hours in the saddle no issues at all, super comfortable and the side pockets are a game changer allowing quick access to your phone and gels etc.”

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Posted 1 year ago

“The most comfortable kit first ride ride kit from memory. Long sleeve training jersey not too hot for all day winter riding. Really beautiful Knicks, jersey and sox.”

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Posted 1 year ago

“fabulous from start to finish. great website, great delivery experience and a fabulous product.”

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Posted 1 year ago

“"MAAP quality" in every aspect.”

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Posted 1 year ago

“Excellent bike clothes. Just the Canadian customs I hadn’t calculated when I ordered (around 25%)”

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Posted 1 year ago

“Ordered a couple of short sleeve alt road shirts. Went with Xl. I am 58, 176cm and 85kg. Quality appears very good. Super comfy. Keeps me warm on cold winter rides of around 11 degrees. So far so good.”

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Posted 1 year ago

“The team at MAAP have always been extremely helpful in-store by assisting with pragmatic reccomendations and offering coffees to my surprise. I cant fault the kit at all so far, everything seems to be made to the highest standard. One thing I would love to see in the range is a dedicated high visibilty jacket with high reflectivity as I have recently come off my bike with decent injuries and my partner insists I wear something brighter moving forward compared to the navy/black kit. It would be cool to see a product which blends MAAP style with high vis functionality. Cheers, Daniel”

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Posted 1 year ago

“Quality product and quality service.”

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Posted 1 year ago

“Fast delivery, good quality and lightweight cycling apparel. Love it.”

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Posted 1 year ago

“I’ve always been MAAP curious but had never actually bought anything until your latest sale where the deals were so good I have no choice but to try. Sad I waited this long.”

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Posted 1 year ago

“Good production great service.”

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Posted 1 year ago

“The products are amazing and the delivery time was really fast”

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Posted 1 year ago

“Great equipment to have.”

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Posted 1 year ago

“Love the packaging and products, just that the shipping out the item is a little too slow although the delivery arrived on time as stated by DHL.”

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Posted 1 year ago

“Each experience with Maap has been positive. From staff in store, helpful and easy going, to customer service when organising a crash replacement seem less.”

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Posted 1 year ago

“Love my alt road jacket and merino socks. The alt road collection is hands down one of the best gravel/off road collections from a cycling brand”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,284 reviews