MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Make great products. Unfortunately difficult to get in Canada, I watch the stores website for new gear but rarely have my size. As sold out . Expensive to have shipped from Australia 75$ for customs and duty on my latest jersey. I mostly wear Mapp and get asked all the time where is kit is from and how to get it. I should be your ambassador in Canada. Your sizing is true to size, so comfortable with great Colors. I look good on the roads in the Rocky Mountains of Canada . Whenever my friends travel to Europe I always ask them to look for Mapp for me and themselves . First found them Girona. 2 stores in Canada carry limited supply . Any hints on how to get more of your products without spending a fortunate on shipping and customs. My jersey I got sent from Australia was over 350 cdn $. Now I want the matching shorts but reluctant to get them due to cost. Do love your products.”

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Posted 1 year ago

“I really love maap products, and the design of each model looks really great”

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Posted 1 year ago

“Amazing Delvery time, the kit looks fantstic and fits true to size. The bibs are like sitting on clouds”

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Posted 1 year ago

“Excellent customer centric service. Thanks”

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Posted 1 year ago

“aleays quick to respond and orders to NZ are generally received within a few working days. just rode 500km in one go in my team evo tights and thermal training top - no chaffing, and was comfy gthe whole way through. Makes the rides alot funner, cheers MAAP for some well thought out kit”

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Posted 1 year ago

“Quality is great! Get your normal size! Mine is usually xs, but I got xxs because I wanted it to be tight! But it turned out to be too tight.”

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Posted 1 year ago

“Perfect and smooth”

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Posted 1 year ago

“High quality materials and worth it!”

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Posted 1 year ago

“Great customer service from the team.”

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Posted 1 year ago

“Quick delivery, well packaged. £10 for Royal mail 48 small parcel is a joke though. The £150 free postage limit is fair, but £10 below that for a £4-5 service is not cool.”

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Posted 1 year ago

“Excellent products. Great designs.”

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Posted 1 year ago

“Very easy website to use and quick delivery”

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Posted 1 year ago

“Bought some maap kit online. It is awesome. Beat bibs I have ever worn and jersey is top notch. Shame that after the first ride the stitching started to come apart. Great news is that I sent some photos and detailed the problem and it was sorted within 24hours. Very happy with my experience with maap.”

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Posted 1 year ago

“Great products. Vest is way too small. Must be a child’s medium”

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Posted 1 year ago

“Best service, best products”

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Posted 1 year ago

“Needed a size up, but love the fabrics from MAAP. Quick delivery and good customer service. The fact that they fix your gear in case of a crash is a reason to buy at MAAP. It is expensive, but worth it.”

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Posted 1 year ago

“Fast shipping”

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Posted 1 year ago

“I recently had a very positive experience with MAAP's crash replacement program, and I couldn't be more impressed with their service. After an unfortunate accident, I reached out to them, and their response was swift and supportive. The process was straightforward—MAAP made it easy to submit the necessary details, and within a short time, they offered a generous discount on a replacement item. Their customer service team was professional and understanding, which made a difficult situation much more manageable. I'm grateful for their support and will definitely continue to trust MAAP for my cycling gear. Highly recommended!”

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Posted 1 year ago

“Friendly and engaging people, neatly designed products with comfort and performance in mind. Highly recommended”

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Posted 1 year ago

“MAAP gear, certainly not cheap but high quality gear that looks good and does the job well”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,496 reviews