MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,911 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,911 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Purchase was great, love the items I got (fit, colour all good!). Shipping was fast, only complaint would be using DHL. So brutally expensive. Their handling fee, plus duty, plus tax was over the top. It actually turned me off of ordering more (even with the 'free shipping' and credit/strava reward I used). I've ordered cycling apparel from the U.K., Italy, Spain - all shipped with DHL and I have never paid any of these fees. What gives? Is this just an Australian thing? Would love to do more shopping but, probably not going to happen.”

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Posted 3 years ago

“I bought things they brought it to my house. Also my house number was not included and they changed it for me.”

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Posted 3 years ago

“Good product and great customer support”

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Posted 3 years ago

Thanks for the review and support, Yoshi!

Posted 3 years ago

“Great prices in the archive sale. Great jerseys. My go to brand for cycling clothes. Wish they could make a bib in the low $100 range. I can’t afford them currently.”

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Posted 3 years ago

“Premium quality brand with superior customer service. Can never go wrong.”

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Posted 3 years ago

Thanks for the review and support, Michael!

Posted 3 years ago

Thanks for the review and support, Michael! We appreciate it!

Posted 3 years ago

“V good - helpful staff, product quality is through the roof, lovely stuff”

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Posted 3 years ago

“Always exceptional quality, quick turnaround, can’t ask for more! Alt road is now my go to, after a recent 11 day Bikepacking adventure this gear was exceptional in all conditions.”

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Posted 3 years ago

“Ordering online was simple and the items are express shipped so arrive quickly.”

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Posted 3 years ago

“great product quality 👌🏾”

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Posted 3 years ago

“After so many times shopping with Maap, good and bad experienced, this time my experience really good. Fast shipping, good price, easy to browse. Thanks Maap, will shop again with you!”

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Posted 3 years ago

“Delivery was extremely quick and the quality of the products are top notch and the designs are simple yet attractive. Suits my cycling style. Thank you MAAP!”

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Posted 3 years ago

“I have always loved the designs of MAAP kit. As a short guy, the XS sizing for the jerseys fits me very well. Not to mention the quality, chef's kiss. I had a little snafu on the billing address of my most recent order and Dani (Customer Service Manager) handled it with the utmost care and professionalism! I hope more MAAP Community rides in Singapore (where I live) can be organised as I would love to join them and meet new people. A good brand worth supporting!”

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Posted 3 years ago

Thanks for the review and feedback, Darren! We'll share your feedback on more rides in Singapore! Thanks for your support!

Posted 3 years ago

“The jersey looks great on the body and from a distance; however the quality of the stitching is subpar. The threads are not straight, asymmetrical and has some loose ends.”

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Posted 3 years ago

“Service was great”

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Posted 3 years ago

“Wrong item delivered. I raised it up to customer service, but did not get any reply yet.”

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Posted 3 years ago

“Lovely Jersey (High quality)”

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Posted 3 years ago

“Quick order as usual, packaging was good! Nothing to complain about!”

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Posted 3 years ago

“I love the fact that when you place an order with MAAP, within a few days your gear is delivered, you've got it on and you're a happy customer!”

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Posted 3 years ago

“Keep doing good work maap”

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Posted 3 years ago

“Love your products...”

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Posted 3 years ago

MAAP is rated 4.6 based on 3,911 reviews