MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,288 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Everything exceptional … well, almost. Communication brilliant Please keep up the good work, and don’t let ur success mean u start to lower ur quality and standards I would note however that your chamois in the top of the line shorts no where near matches assos, especially considering the high price. Additionally your gloves fall way way short of good. I don’t think I even tried them on, and was quick to return them. I’ve been riding for 22 years”

Helpful Report

Posted 2 years ago

“Super easy delivery to China . Well packed . Love the Article .”

Helpful Report

Posted 2 years ago

We love to hear this kind of feedback! Thanks Petra!

Posted 2 years ago

“Very fast and reliable delivery.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback, Patrick!

Posted 2 years ago

“Amazing quality kit, will definitely be back!”

Helpful Report

Posted 2 years ago

This is the feedback we love to hear! Thanks for the support Mike!

Posted 2 years ago

“Good quality kit with exceptional customer service. This is a smaller fit than Rafa requiring an exchange to a larger size, but the whole process was quick and easy. Will be buying again.”

Helpful Report

Posted 2 years ago

Thanks for your support and feedback, Michelle! We appreciate it!

Posted 2 years ago

“I have been a MAAP customer for a few years and purchasing from the Melbourne store is always a pleasure.”

Helpful Report

Posted 2 years ago

Thanks for your support! Hopefully we'll see you back at the LaB soon!

Posted 2 years ago

“Excellence from MAAP”

Helpful Report

Posted 2 years ago

This is what we love to hear! Thanks for the awesome review and feedback. We appreciate the support, Matthew!

Posted 2 years ago

Thanks for your awesome reviews and support, Matthew! We really appreciate it!

Posted 2 years ago

“In fact, after my experience with Maap, I can't buy anything other than Maap. Thank you very much .”

Helpful Report

Posted 2 years ago

“MAAP has always served well. Excellent product and Excellent customer service.”

Helpful Report

Posted 2 years ago

We appreciate your review and feedback, Huy! Thanks for the support!

Posted 2 years ago

“Love the design, material and how it fit”

Helpful Report

Posted 2 years ago

Thanks for the love, Alex!

Posted 2 years ago

“Placed the order on Monday and delivered too NZ from Melbourne by Wednesday. Very fast well tracked delivery. Web page easy to use with plenty of info and reviews.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review, Mark! We appreciate the support!

Posted 2 years ago

“It's always a pleasure wearing the wonderful and comfortable jerseys from MAAP (and being a proud OZ too). The material is best in class and good to wear for long ride.”

Helpful Report

Posted 2 years ago

Thanks for all of your support and for such an awesome review, Doddy! We appreciate your support!

Posted 2 years ago

“Excellent products that worth to spend”

Helpful Report

Posted 2 years ago

We love to hear this. Thanks, Hamad!

Posted 2 years ago

“Excellent products through all my orders and prompt shipping. What more could you wants”

Helpful Report

Posted 2 years ago

Thanks for the support, Kurt! We appreciate the review!

Posted 2 years ago

“I just can't get enough from the amazing designs and best materials from Maap, please keep the fire going .”

Helpful Report

Posted 2 years ago

We really appreciate your kind words and awesome review! Thanks Edwin!

Posted 2 years ago

“It would be an even better experience if the duty, taxes, and courier costs were already built into the price like some of your competitors.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to do the review. We appreciate the support. We will ensure you're feedback is shared so we can work on providing better experiences in the future around duties and customs. Reach out if there is anything else we can help you with.

Posted 2 years ago

“top of the pop :)”

Helpful Report

Posted 2 years ago

Thanks, Palo! We appreciate the awesome review!

Posted 2 years ago

“Very Comfortable!”

Helpful Report

Posted 2 years ago

We are glad to hear this, Ellsje! Thanks for the support!

Posted 2 years ago

“When the jersey I had ordered arrived with a stain on it I contacted MAAP and you guys were great, instead of me having to return the jersey you gave me a store credit so I could buy another one, I appreciate good after sales service and because of this I will continue to buy MAAP with confidence. Cheers 👏🏼”

Helpful Report

Posted 2 years ago

Thanks for your review and feedback, Dan! We're glad the MAAP support team took great care of you!

Posted 2 years ago

“Always an easy purchase. Very quick from buying online to shipping to receiving on the other side of the world”

Helpful Report

Posted 2 years ago

Thanks, Barry! We are so glad you're happy with your MAAP purchase! We appreciate your support.

Posted 2 years ago

MAAP is rated 4.6 based on 3,288 reviews