MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,286 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good product, good staff, good brand!!”

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Posted 2 years ago

Thanks, Takahiro! We love to hear this!

Posted 2 years ago

“Style really looks good.”

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Posted 2 years ago

“Love the kit. Quality is undeniable, it's always a gamble buying cycling kit online but I'm very happy with what I bought.”

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Posted 2 years ago

“Very comfy. Highly recommended for fellow cyclists”

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Posted 2 years ago

Thanks for the kind words, Stephen!

Posted 2 years ago

“너무 좋아요!!! 편해요ㅔ”

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Posted 2 years ago

“Great comfort and colour”

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Posted 2 years ago

“The size chart was broken for a short while but all was good after.”

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Posted 2 years ago

“Great quality and design, items arrived insanely quick!”

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Posted 2 years ago

We love to hear this. Thanks for the support, Josie!

Posted 2 years ago

“Fast Delivery. Nice and comfy Clothes.”

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Posted 2 years ago

“I love the website, marketing, packaging, comms and 90% of the gear. I tried buying a crop this time (which is difficult to buy without trying on) but the length of the top is way too long. I'm 5'2 so I know that can be tricky but I have e.g. a Patagonia crop and it's totally fine. I can tell that even if I size down there is no way it would fit as there is so much excess fabric over the shoulders. I'm not sure if this has already been revised but I don't think anyway who is short to average height would be able to wear the crop tops. It would also be really great if your size tables included some extra measurements relevant to the item being purchased, women's bodies are more variable in shape so more difficult to buy online. Ideally for a crop top you could also say what bra size the model wears rather than just their height. Other than that love everything else. Bought my first leggings this time and they are A+ love the seamless ankle.”

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Posted 2 years ago

Thank you for your review and feedback. We appreciate your input and will consider your comments as we continue to improve. We will make sure it's shared with all of the relevant teams so we can improve in the future. If you have any further suggestions or concerns, please don't hesitate to let us know.

Posted 2 years ago

“MAAP offers great value for each category of their outfits. Design, quality and performance is seriously one of the best in the market.”

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Posted 2 years ago

This is the kind of feedback that we love seeing. Thanks, Keat!

Posted 2 years ago

“Prompt service”

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Posted 2 years ago

“Great to visit the MAAPLab and check out the full range of products.”

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Posted 2 years ago

“I haven't used the product yet, however the purchase and the delivery all went well.”

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Posted 2 years ago

“Fast delivery, great product”

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Posted 2 years ago

“Superior quality products that serve the purpose and last the distance. Have purchased the rain jacket for myself and as a gift. Wouldnt travel without them. Perfect for commute, touring and riding distance. Love their jerseys too”

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Posted 2 years ago

“Maap products are not only stylish but fabulous quality. I wouldn't buy any other brand.”

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Posted 2 years ago

Thanks for the kind words of support, Caitlin! We appreciate this!

Posted 2 years ago

“I don’t know who the designers are but they don’t miss with their cuts. I have been stalking their down jacket for ages as it’s the perfect green (yes MAAP know women also like these muted colours as some companies give women teal and pink only 🤦🏻‍♀️) and it’s such a great slightly boxy cut. And the sweatshirt is the perfect blend of boxy and cropped but not too cropped. Love them. It’s nice to not feel like a dork in my hiking/bikepacking clothes (I used to store most of them in a plastic tub cos the cut/colours were horrible) Oh yeah, and I cycle”

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Posted 2 years ago

Thanks for the awesome review and feedback! We are a fan of our design team too! It's feedback like this that makes us keep doing what we do. Thanks for the support. Thanks for the love, Amanda!

Posted 2 years ago

“I suggest more Gravel and Enduro dressing choice.”

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Posted 2 years ago

Thanks for the review and feedback, Frank!

Posted 2 years ago

“Good, fast , easy.”

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Posted 2 years ago

Thanks, Nattaya! We appreciate the review!

Posted 2 years ago

MAAP is rated 4.6 based on 3,286 reviews