MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I always find it easy to order from the website If I return anything it is dealt with promptly I have never had an issue with delivery of goods Plus I love the kit!!!!”

Helpful Report

Posted 2 years ago

Thanks for the love and support, Keely!

Posted 2 years ago

“Ordered two jerseys and some nicks on line. A mixture of current and archive sale all with gift vouchers and a small topup of cash. Website is fantastic, delivery was prompt and I was notified every step of the way. Gear fits like a glove and is beautifully made. Thankyou👍”

Helpful Report

Posted 2 years ago

Thanks for the great review and feedback, Shane!

Posted 2 years ago

“Delivered 24 hours ahead of time”

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Posted 2 years ago

Thanks for the review, Michael!

Posted 2 years ago

“Decals came off a new longsleeve jersey. I reported this at customer support and MAAP with no doubt send me a new (same line) jersey and I could keep the old (new) one. Within 3 days the new jersey was allready on my doormat. SuperMAAP service!”

Helpful Report

Posted 2 years ago

Thanks for the review and support, Antoine!

Posted 2 years ago

“I purchased a number of gift certificates for my cycle mad husband from family. He was over the moon and has bought 3 items. The gift certificate purchase and redemption was extremely easy. My husband swears by MAAP. Although expensive - worth it.”

Helpful Report

Posted 2 years ago

We love this, Larissa! Thanks for supporting your husband to be out on the road in MAAP! We appreciate your support and feedback!

Posted 2 years ago

“Mijn ervaring met MAAP is wederom goed. Na vorig jaar mijn eerste outfit, een starters pack met een Select jersey, base layer, bib en socks, te hebben aangeschaft heb ik nu gekozen voor een winterset. Zoals ik van MAAP gewend ben zat ook deze bib tight thermo met thermo jersey, neck warmer, winter cloves en winter socks fantastisch en heb een heerlijk stuk in de bossen gecrost op mijn mountainbike. Mijn advies qua pasvorm: Tight je eigen maat aanhouden Jersey een maat groter Socks bij maat 40 de XS nemen Handschoenen goed opmeten (maat valt kleiner dan gewone winter handschoenen)”

Helpful Report

Posted 2 years ago

Thank you for the awesome review and feedback, Marja! We appreciate the support!

Posted 2 years ago

“Amazing design and shopping experience, MAAP is my favourite cycling wear brand!”

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Posted 2 years ago

Thanks for the awesome review, Yixuan! We appreciate it!

Posted 2 years ago

“Express post delivery is great”

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Posted 2 years ago

“The replacement service for my jersey that didn’t fit was second to none!”

Helpful Report

Posted 2 years ago

“Had to email MAAP Re crash replacement for a pair of bibs and was responded to within 30 minutes with code”

Helpful Report

Posted 2 years ago

Thanks for the top review, Hugo! We are so glad that our Support team took great care of you. Hope you're fully recovered from the crash!

Posted 2 years ago

“Nice jersey”

Helpful Report

Posted 2 years ago

“Fast delivery as always and so far good customer support.”

Helpful Report

Posted 2 years ago

We love to hear this, Julian! Thanks for the review and feedback, we appreciate it!

Posted 2 years ago

“Really good products”

Helpful Report

Posted 2 years ago

Thanks for all the great reviews and for your support, Carlos! We appreciate it!

Posted 2 years ago

“I love the level of service MAAP provide, especially when it comes to their crash replacement policy. Always prompt replies and eager service.”

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Posted 2 years ago

We love to hear this feedback. Thanks, Sean!

Posted 2 years ago

“Satisfied user of MAAP products! Will continue to support 👍🏻”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and continued support, Paul!

Posted 2 years ago

“Quality, fit and design of products is always top notch, when it comes to cycling kit I won’t buy any other brand. Even started buying off bike clothing and am thoroughly impressed.”

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Posted 2 years ago

We love to hear this! Thanks for the awesome review and support, Blake!

Posted 2 years ago

“Always a quick response and good solution when there is an problem.”

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Posted 2 years ago

Thanks for the review, Mariska! We are glad to hear the MAAP Support team takes great care of you!

Posted 2 years ago

“Easy to order . Very quick delivery ahead of schedule .thank you !”

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Posted 2 years ago

“I love this jersey. Cycled so much and lost belly fat that i had to go one size down now.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review and feedback, Sandra! We love to hear you love your MAAP Jersey!

Posted 2 years ago

“Absolutey QUICK postage - every time. Use a paper bag, would be great if the plastic bags the clothing came is was either paper or biocompostable. Always top quality products”

Helpful Report

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews