MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Im very happy about what I've bought.”

Helpful Report

Posted 2 years ago

We love that you're happy, Eduardo! Thanks for the review.

Posted 2 years ago

“Great product but got charged almost 60% more just in taxs and shipping (DHL)”

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Posted 2 years ago

We're sorry to hear that you had a negative experience with customs charges. We take all feedback seriously and we will ensure your voice is heard on this one so we can try and find better ways to get products to our customers in Chile in the future. Thanks again for taking the time to share this feedback with us. We are glad that you were happy with your MAAP kit.

Posted 2 years ago

“Fast delivery, good quality as always”

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Posted 2 years ago

Thanks for the review and support, James!

Posted 2 years ago

“Very good quality and good design”

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Posted 2 years ago

We love to hear this. Thanks for the review!

Posted 2 years ago

“Quick service, great product.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Aurel!

Posted 2 years ago

“Im from the PH there is no local distro here. I ordered 4pcs of tshirts of MAAP with Polartec which i really love, so comfortable wearing it, its summer weather and it keeps me cool. The delivery was fast! Hoping that someday it will be also free it our country to order a lot more of your great products! I want to try the bibs and jersey on my next order.”

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Posted 2 years ago

Thanks for the great feedback and suggestions, Xavier! We will be sure to take them on board. WE are glad to hear you love your MAAP pieces!

Posted 2 years ago

“Overall, very pleasant experience. Nice product design, good quality, fast delivery.”

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Posted 2 years ago

We love to hear this, Gray! Thanks for the review!

Posted 2 years ago

“Bought a summer jersey. Wore it for the first time on a ride on the weekend and it was super comfortable, cool and the zip held true when done up or half down.”

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Posted 2 years ago

Thanks for the review, James! We appreciate it!

Posted 2 years ago

“Always pleased and delighted with the quality of apparels and exceptional service from MAAP. Keep it up guys!”

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Posted 2 years ago

We love to hear this Lisa! Thanks for the awesome review and feedback!

Posted 2 years ago

“Always brilliant customer service, no matter what the issue. And the kit is quite simply the best going around aesthetically and in its design. Love em.”

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Posted 2 years ago

We absolutely love to hear this kind of feedback, William! Thanks so much!!!

Posted 2 years ago

“Love the cycling clothes I also recently found the casual clothes which are equally as cool.”

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Posted 2 years ago

Thanks for all the love and support, Rico! We appreciate it!

Posted 2 years ago

“Georgia was very helpful with resolving the exchange of arm warmers. She provided all the information needed as well as ensuring i did not have to pay any additional costs.”

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Posted 2 years ago

We are glad that Georgia took great care of you, Julia! We've shared this in the MAAP Support channel to celebrate how well Georgia did taking great care of you. We hope your arm warmers are the perfect fit now!

Posted 2 years ago

“High quality products, coupled with high quality customer service. MAAP is my go to brand for cycling and also off bike gear including jackets, beanies and raincoats for hiking. Love their stuff!!”

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Posted 2 years ago

This is the kind of feedback that makes us keep loving what we do! Thanks for the support!

Posted 2 years ago

“Fantastic quality kit. Not cheap, but quality never is.”

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Posted 2 years ago

Thanks for the support, Kevin!

Posted 2 years ago

“Both jersey and bib short is comfortable and good for long ride.”

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Posted 2 years ago

Great to hear, Faizal! Thanks for the support!

Posted 2 years ago

“Every time I have purchased it’s been amazing service! if item isn’t in stock customer service is always quick to help! Website looks amazing with all the upgrades! Faultless! Wish I could buy more and support more haha!”

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Posted 2 years ago

Thanks for the support and feedback, Tim! We are so glad to hear our Support team have been taking such great care of you and that you're loving our website upgrades! The team will be so happy to hear this feedback.

Posted 2 years ago

“MAAP makes some fantastic cycling gear, and it's always exciting to try out new products and see how they perform in different conditions. It's always nice to support companies that consistently produce high-quality gear. Here's to many more enjoyable rides in your MAAP jersey!”

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Posted 2 years ago

Erwin, we love to hear this! Thanks for the support! We always get excited to try out our new kit when it drops too! We really appreciate all of your support and kind feedback, thanks!

Posted 2 years ago

“MAAP has always had exceptional in house and digital customer service! Quality of garments is second to none on the market. Would love it if jerseys were a few cms longer!”

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Posted 2 years ago

Hi Hollie, Thank you for the awesome review and feedback! We will share your feedback with our design team so we can make sure we consider it for future designs. Best, MAAP

Posted 2 years ago

“Nothing but good things to say. MAAP had everything I wanted to order in stock. It was very easy to use the website and place the order. I really like the bundle options that you offer. It only took 4 days to receive my order.”

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Posted 2 years ago

We love to hear this, Spiros! Thanks for the awesome review and feedback!

Posted 2 years ago

“Jake was an absolute delight to speak with. Super helpful, caring and provided an a-class customer experience.”

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Posted 2 years ago

Thanks for the awesome review and feedback for Jake! I'm so glad to hear he took great care of you. I've shared your feedback with Jake and our team so we can celebrate it. Thanks again Daniel! Hopefully we'll chat with you again soon. Take care. Best, Dani Customer Service Manager MAAP

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews