MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Smooth experience”

Helpful Report

Posted 2 years ago

We love to hear this Alejandro! Thanks for the support!

Posted 2 years ago

“MAAP was very helpful when chasing up my delivery and tracking info . My clothes were spot on for size and I will definitely shop here again . Very happy”

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Posted 2 years ago

We're glad to hear you are very happy with your MAAP kit! Thanks for the review and support, Mary!

Posted 2 years ago

“Product is always on trend aswell as being high quality, online ordering is quick & easy and exchanges/refunds are dealt with quickly and fairly. Highly recommend”

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Posted 2 years ago

Thanks for the top review, Rachael! We appreciate it!

Posted 2 years ago

“Hi, I had a few issues using the site to make a purchase which I logged via the chat function - mainly that once I logged into my account and then went to check out, it kept asking me to login again. I also think it'd be great to be able to use gift vouchers instore and the LaB's as sometimes you want something ASAP and only being able to use a gift voucher online is a bit frustrating, especially when you want to purchase Melbourne LaB specific gear that's not avaiable online. But as always, there was someone to help with my questions and guide me through the process, so I really appreciate that. Thank you”

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Posted 2 years ago

Thanks for the kind review and feedback, Ryan! Thanks for your feedback, we will be sure to use it to improve for the future. We do have something in the works for being able to use Gift Cards at our LaBs, we are not quite there yet but we hear you and are working on it. We're so glad our support team have been here to help you when you've needed it. We appreciate your support!

Posted 2 years ago

“Always consistently good. Love the cuts, colours and overall appearance of your Maap designs. Easily the smartest on the roads!!”

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Posted 2 years ago

Thanks so much Mandy! We love to hear feedback like this!

Posted 2 years ago

“So perfect product, this is Maap, good brand, top quality. Alt road is my favourite item, it’s suitable for the weather in south east Asia, I hope we could get more pockets on your product, like the cargo bibs, etc.”

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Posted 2 years ago

Thanks for the top review, Tainian! We'll be sure to consider your feedback for future designs! We appreciate your support!

Posted 2 years ago

“Although it’s a premium product I was still impressed with the presentation, packaging and quality. I ended up doing a second order a week later after trying on the kit/s due to how good it felt but also the style element with how it looks and feels on the bike. After spending 2k+ I might be good for a little while now but will definitely be keeping MAAP as my number 1 cycling clothing brand!”

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Posted 2 years ago

“As always, good items delivery. Somehow I still expect answer about sizing”

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Posted 2 years ago

“In short, Maap is one of the best brands of biker clothing. It is comfortable, beautiful, and of very high quality Thanks 🙏🏼”

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Posted 2 years ago

Thanks so much for the really nice review and support, Abdulaziz! We really appreciate it!

Posted 2 years ago

“Top ervaring. Goeie klantenservice.”

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Posted 2 years ago

“Excellent quality product, really worth the money, super fast shipping too”

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Posted 2 years ago

“Always a good experience with MAAP”

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Posted 2 years ago

“Fantastic looking well made premium clothes with fast shipping to Canada from Australia. Expect to pay a 13% duty on importation of clothing good plus sales tax as well. To date, MAAP makes my favorite gear.”

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Posted 2 years ago

“I gave 4stars because VAT was extremely higher than my estimation. Everything else was pretty good such as quality and delivery.”

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Posted 2 years ago

“MAAP deliver high quality products also great customer service to their customers.”

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Posted 2 years ago

This is the kind of feedback we love to see. Thanks for the support and review, Raymond!

Posted 2 years ago

“realy great products that fit well are comfortable and long lasting with there own unique Maap style”

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Posted 2 years ago

Thanks for the top review and feedback, Ross!

Posted 2 years ago

“Was great fits well fab colour”

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Posted 2 years ago

Thanks for the awesome review and feedback. We appreciate it, Gary!

Posted 2 years ago

“Loved Brand MAAP I use it a lot because the material is good and it is functional. The clothes I bought this time are pretty and nice.”

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Posted 2 years ago

We love hearing this kind of feedback. Thanks for your review and support Jongsu!

Posted 2 years ago

“Great pruduct & fast shipping”

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Posted 2 years ago

Glad to hear Madison!

Posted 2 years ago

“These cargo bibs are a dream. Perfect fit, perfect chamois - and the straps sit just tight enough but not too tight. I am 5'6, 130lbs and easily fit into a small. They do stretch a bit after the first wear, but nothing too crazy. The pockets are great for a cell phone + other snacks. I used them in a race recently and nothing came out, even on washboard roads. 12/10 recommend.”

Helpful Report

Posted 2 years ago

Thanks for the top review and feedback, Leslie! We are very glad to hear that you're a fan of our Cargo Bibs! Thanks for all of your support!

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews