MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,285 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service of MAAP is very helpful. They attend to your inquiries and concerns right away.”

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Posted 2 years ago

We are so glad to hear the team took great care of you and were quick to help you. I've shared your review with our Support team and they were rapt to see your feedback. Kind regards, Dani Wright MAAP Customer Service Manager

Posted 2 years ago

“Maap Top brand”

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Posted 2 years ago

We love this feedback! Thanks, Carla! We appreciate the reviews and the support.

Posted 2 years ago

“Fast delivery, quality of the jersey, bibs and jackets are top!”

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Posted 2 years ago

Thanks for the great feedback, Sijia!

Posted 2 years ago

“Shipping was fast considering I’m overseas. Quality of the product is great as expected.”

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Posted 2 years ago

Thanks for the kind review, Ma. Genevieve! We appreciate the support!

Posted 2 years ago

“Coolest jersey”

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Posted 2 years ago

We love to hear this. Thanks, James!

Posted 2 years ago

“Great service, quality products and really fast delivery.”

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Posted 2 years ago

Thanks for the awesome review, Derek! We appreciate the support!

Posted 2 years ago

“Pleasant buying experience~”

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Posted 2 years ago

Thanks for the review. We appreciate it!

Posted 2 years ago

“Excelente atención”

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Posted 2 years ago

“Thanks for the nice and effective customer service. And for the good quality in your outfits.”

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Posted 2 years ago

Thanks for the review, Uwe! We are so glad to hear you were happy with the MAAP Support team's help and your MAAP pieces.

Posted 2 years ago

“From first click to last click it was a breeze and the package was delivered in time for Xmas! Unbelievable service!”

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Posted 2 years ago

This is the kind of feedback we love to hear. Thanks for the review and support, Jeff! Happy riding out there!

Posted 2 years ago

“As a larger rider 6’1” 230 it’s hard to find things that fit. This jacket fits perfectly first off. Lots of room in all the right places. Makes for a great wind breaker but is also very breathable. Very light and it looks great as well. No real complaints. Would recommend for anyone looking for a good non thermal jacket to layer for those windy cold days. Haven’t tried it in the rain yet but I assume it’ll be great there as well.”

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Posted 2 years ago

“Socks seem to be well made, look stylish, true to size and fit nicely. Delivered in timely manner.”

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Posted 2 years ago

Thanks for the awesome feedback, John! We appreciate the review.

Posted 2 years ago

“Pretty much what i expected from a brand like MAAP. Everything went smooth”

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Posted 2 years ago

Thanks for the support, Wilmer! Happy holidays!

Posted 2 years ago

“I’m an Aussie who lives in LA and rides road and gravel. Mostly I buy MAAP online, though here in LA we have Luft in Venice for IRL purchase and trying on. I love the Melbourne Lab. I love MAAP because the colors are beautiful, graphics awesome, fabrics are superb and sizing is consistent.”

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Posted 2 years ago

“Good quality products that fit well and last the test of time”

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Posted 2 years ago

Thanks for the awesome 5 star review, Daniel! We appreciate it!

Posted 2 years ago

“Fast and accurate customer service.”

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Posted 2 years ago

Thanks for the review, Hou! Happy holidays!

Posted 2 years ago

“Very happy with my jersey. Very nice bit of kit. Customer service is exceptional.”

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Posted 2 years ago

We are so glad to hear you loved your Jersey and were happy with your experience with our Support team! Thanks for the great review. Happy holidays!

Posted 2 years ago

“Great quality and fast delivery.”

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Posted 2 years ago

Thanks, Jiri! We appreciate the support!

Posted 2 years ago

“Order arrived quickly and fit perfectly!”

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Posted 2 years ago

“I love riding so I love Maap”

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Posted 2 years ago

We love this! Happy holidays, Joost!

Posted 2 years ago

MAAP is rated 4.6 based on 3,285 reviews