MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery amazing quality products!”

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Posted 1 year ago

We are so glad to hear you have had an awesome experience with your new MAAP pieces!

Posted 1 year ago

“Nice products, good quality and great customer service. If you have a problem, they solve it within 2 days.”

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Posted 1 year ago

We are so glad to hear your feedback, Mariska! We've shared your feedback with the product and MAAP support team so they can celebrate this! Thanks for the support!

Posted 1 year ago

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 1 year ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 1 year ago

“Had to return a jacket due to size and went very well.”

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Posted 1 year ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 1 year ago

“Prompt delivery and good website”

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Posted 1 year ago

Thanks, Helen!

Posted 1 year ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 1 year ago

We really appreciate the support! Thanks for a great review!

Posted 1 year ago

“Great customer service, and I really like the design of MAAP!”

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Posted 2 years ago

We'll share this with the MAAP Support and our Design team. Thanks so much Yini!

Posted 1 year ago

“I love the style, fit and quality of MAAP cycling kit and my latest order has not dissappointed. Orders are always dispatched promptly which is another big plus for the MAAP team.”

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Posted 2 years ago

This is the kind of feedback that makes us keep doing what we do! Thanks, Shane!

Posted 1 year ago

“Quick response. Super helpful”

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Posted 2 years ago

Thanks for your continued and ongoing support, David! We appreciate it!

Posted 1 year ago

“The best of the best”

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Posted 2 years ago

We love to see feedback like this! Thanks for the support!

Posted 1 year ago

“I'm satisfied with all the materials, design, and fit.”

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Posted 2 years ago

Thanks for for the review, Song! We appreciate it!

Posted 1 year ago

“Love these bib shorts. Comfortable & fast, great fit. Would get more.”

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Posted 2 years ago

Thanks for the awesome review, Hannah! We appreciate the support!

Posted 1 year ago

“Order arrived quickly and the quality is awesome thank you!”

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Posted 2 years ago

We are so glad to hear this. Thanks for the awesome review, Christian!

Posted 1 year ago

“Bib tights are a lovely fit. Fast delivery.”

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Posted 2 years ago

Thanks for the awesome review and feedback, Diane! We appreciate it!

Posted 2 years ago

“First time trying MAAP, and very impressed with my first rides in my new kit - Team Evo Bib and Evade Pro jersey. A little pricey compared to what I usually get from Rapha, but very comfortable and great colorways. Only wish some of the colors didn't sell out so quickly!”

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Posted 2 years ago

Thanks for all of your reviews and feedback, Tom! Welcome to MAAP! We really appreciate your support and will share your feedback on some colourways selling out quickly. Happy riding out there!

Posted 2 years ago

“Alles top 🔝”

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Posted 2 years ago

We are so glad to hear this, Wilhelm!

Posted 1 year ago

“Amazing responsive customer service. Stylish design and quality, different from the rest.”

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Posted 2 years ago

“The best ever i had 100 from 100”

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Posted 2 years ago

We really love to hear this. Thanks for the awesome review and support, Pavol!

Posted 2 years ago

“Awesome service. I just really hope you do something about warranty if it was given as a gift.”

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Posted 2 years ago

Hi Michael, Thanks for the review. Our Support team would need proof of purchase but if we have that they can assist with a warranty for gifts. If the product was purchased through us directly we can also assist you with locating the order. Reach out to info@maap.cc who can help you try and locate this so we can assist you. Best. MAAP

Posted 2 years ago

“Staff are always great, despite the product being ridiculously overpriced….”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews