MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,285 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love this brand, looks great and the quality it's just superb!”

Helpful Report

Posted 2 years ago

Thanks for the love Jessie! We appreciate it!

Posted 2 years ago

“Very quick easy and great quality kit”

Helpful Report

Posted 2 years ago

Thanks for the super review, Michael!

Posted 2 years ago

“I've had a fair bit of cycling kit over the past few years. Yes you pay a premium for MAAP, but you get a premium product and premium service. Even better if you can wait for sale time!”

Helpful Report

Posted 2 years ago

“Jersey designs are nice and feels good during long rides! MAAP Bib shorts are the best!”

Helpful Report

Posted 2 years ago

“Loved the returns policy and method! Super simple plain English and no if and buts. You should get 100 stars for this experience!”

Helpful Report

Posted 2 years ago

“The products are great, high quality in style, material and manufacture. It's sometimes difficult to get what's on the website in my size I assume it's because of the demand?”

Helpful Report

Posted 2 years ago

Thanks for the feedback, Vincent! We do sometimes have pretty quick sell-throughs on some sizes. We have shared your feedback so we can use it for improving in the future too. Thanks for taking the time to share it with us.

Posted 2 years ago

“MAAP prompt response and resolution was very well handled.”

Helpful Report

Posted 2 years ago

We're glad to hear our support team took great care of you Jenny! Let us know if there's anything else we can help you with and we are right here to support you. Thanks for the great review and feedback.

Posted 2 years ago

“Delivery very fast and good quality”

Helpful Report

Posted 2 years ago

We are glad to hear this. Thanks for all of your amazing support!

Posted 2 years ago

“Returning customer for many years- simply the best cycling kit in Australia!”

Helpful Report

Posted 2 years ago

We love and appreciate all of your support. Thanks, Sean!

Posted 2 years ago

“Everything was great when ordering my latest bib shorts,they fit great and delivered fast Thank you for suppling a fantastic product”

Helpful Report

Posted 2 years ago

This is what we love to hear. Thanks for the awesome review and feedback. We appreciate it Craig!

Posted 2 years ago

“Prompt delivery”

Helpful Report

Posted 2 years ago

Glad to hear it Brad! Thanks for the review.

Posted 2 years ago

“A good price, quick delivery and a great product, as usual.”

Helpful Report

Posted 2 years ago

“Great vibe at the Lab set by the staff upon entering.”

Helpful Report

Posted 2 years ago

We love to hear this, Thomas! Thanks for great review and feedback! Hopefully, we'll see you back in the LaB soon!

Posted 2 years ago

“Product is excellent as always. 183cm, 76kg. Size large in summer jerseys is a good race fit. Nice to see a zipper pocket appearing on some models. Should have been there all along though.”

Helpful Report

Posted 2 years ago

“High quality apparels”

Helpful Report

Posted 2 years ago

“I got 2 of motion shorts. Build quality and fit is surprisingly high with good tech materials. Size was perfect based on guide. I wish it was more atheletic cut but for the price, its very good value. High recommended. I will buy more stuff from MAAP in future.”

Helpful Report

Posted 2 years ago

“I bought two jerseys from Chile and the delivery process was very good and the quality of clothes is amazing.!”

Helpful Report

Posted 2 years ago

“The ordering process was easy. Quick delivery! Products quality is excellent.”

Helpful Report

Posted 2 years ago

“the best cycling kit!”

Helpful Report

Posted 2 years ago

“Quick delivery, high quality products. I’m a repeat customer.”

Helpful Report

Posted 2 years ago

MAAP is rated 4.6 based on 3,285 reviews