MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,285 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery, high quality products.”

Helpful Report

Posted 2 years ago

“Smooth ordering and delivery process. Great tracking visibility. Quality of kit is outstanding 👍”

Helpful Report

Posted 2 years ago

“order was processed and the new fresh kit was delivered in no time at all. the new kit fits well and there is nothing like fresh knicks”

Helpful Report

Posted 2 years ago

We are glad to hear this. Thanks, Gareth!

Posted 2 years ago

“My 1st MAAP cargo bibs & long thermol jersey .. But still not wearing it yet ..”

Helpful Report

Posted 2 years ago

“Happy with the products and the ordering process went smoothly.”

Helpful Report

Posted 2 years ago

We are happy to hear this! Thanks for the review.

Posted 2 years ago

“Purchase was easy, delivery was fast, and products are premium.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback.

Posted 2 years ago

“I’ve always been happy with Maap products and customer service. One thing that you need to improve is your stock allocation/availability. Bought the products and a couple of days later, you said they’re out of stock. It happened 2-3 times. But overall I’m happy with the products and customer service.”

Helpful Report

Posted 2 years ago

Hi Risyad, Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to reach out to us at info@maap.cc

Posted 2 years ago

“Customer service is always on point. Aside from the quality products this is the main reason I keep coming back”

Helpful Report

Posted 2 years ago

Thanks for the awesome feedback and support, Shawn!

Posted 2 years ago

“MAAP clothing is always of great quality. It can be expensive, but I often shop the archival sale or wait for sales to get some bargains.”

Helpful Report

Posted 2 years ago

“Good services and best quality of clothing.”

Helpful Report

Posted 2 years ago

“Great products. End to end customer experience is seamless and enjoyable.”

Helpful Report

Posted 2 years ago

“Recently stacked it on my bike and ruined my gloves which I really like. I emailed MAAP and enquired about the crash replacement and recieved a quick response which I really appreciated. I have my new replacement gloves and love them just as much.”

Helpful Report

Posted 2 years ago

“Great quality of items purchased and with very quick delivery.”

Helpful Report

Posted 2 years ago

“Good designs, Excellent material.”

Helpful Report

Posted 2 years ago

“Crash replacement service was excellent. Keeping customers happy with quality product and first class service.”

Helpful Report

Posted 2 years ago

Thanks for the feedback, Jack. We love to hear this!

Posted 2 years ago

“Ari and Deve were very helpful with my situation with OnTrac. This evade jersey came but another order was simultaneously placed by wife and that order never came. Yet, OnTrac confirmed both deliveries were made. Took a picture of the item on both different order numbers. Posts it on OnTrac site. They never got back to me when I ask for an answer for the issue as of date. It’s been 2 weeks or more now I think. This has not happened once but a couple of times with OnTrac and Ari was always there to help and solve the issues this courier has caused me and your company. You may want ask Ari of the recent issue…such a hassle and embarrassment to my wife, who got an item for me this past Christmas. With co workers like Ari and Deve to assist to the their fullest efforts your company is in good hands.”

Helpful Report

Posted 2 years ago

We are rapt to see Ari and Deve has taken such good care of you! We have shared your awesome review with the whole MAAP Support team so we can celebrate what a wonderful job Ari and Deve did looking after you. We really appreciate the review and support. Thanks Alfonso!

Posted 2 years ago

“Really happy with the arm sleeves and cap that I have purchased. Exactly what I was looking for!”

Helpful Report

Posted 2 years ago

We are glad to hear this! Thanks for the review, Brent!

Posted 2 years ago

“Never have had an issue with maap or their products”

Helpful Report

Posted 2 years ago

“Ordered the medium, too snug, super easy return process and helpful staff to ensure I got the new size asap. Love this business.”

Helpful Report

Posted 2 years ago

Thanks for the love, Michael! We love your support!

Posted 2 years ago

“Order shipped very quickly, size was too small, my error, return and new order completed no fuss. Very good service”

Helpful Report

Posted 2 years ago

MAAP is rated 4.6 based on 3,285 reviews