MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely good service from start to finish! Few off the tops I ordered in medium were just to small but very easy returns and fast delivery. Onto the kit. Absolutely stunning and great quality”

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Posted 5 months ago

“Quality kit - great design, high quality, thought out, versatile. As always happy with my purchase.”

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Posted 5 months ago

“Replacement bib sent out due to a fault which I’m sure is not common, customer service were extremely polite and provided a solution quickly.”

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Posted 5 months ago

“Laatste ervaring was dat ik een jersey van Maap heb gekocht in Melbourne omdat ik ze fijn vind zitten en estethisch mooi!”

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Posted 5 months ago

“Excellent service and quality, nice👌🏽”

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Posted 5 months ago

“I've just upgraded my winter kit which went as smothly as possible. Selection and ordering were easy, delivery was prompt and the gear I got is great.”

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Posted 5 months ago

“Had a stitching issue with one of my MAAP Knicks. On reaching out to MAAP, the response was quick, online process for warranty claim was easy to use & process for claim simple. Thanks MAAP great service & love the Knicks!!”

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Posted 5 months ago

“Good fit and material quality.”

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Posted 5 months ago

“Your service was exellent. While my warranty return was a little slow, I appreciate the support you have provided. The only suggestion I could give would be to set some expectations around turn around time for a warranty review, average turn around time plus 3-4 days would be fine. This would mean you will likely meet expectations as long as the distrubtion isn't too wide :)”

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Posted 5 months ago

“The staff are friendly, but since i just got into cycling, i was surprised on how expensive cycling kits are. Nonetheless maap is one of the coolest kit available.”

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Posted 5 months ago

“Always great service , can’t be faulted at all . Had a jersey repaired as there was a pin hole in the sleeve. No fuss garment was repaired and I also baught a new one as well.”

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Posted 5 months ago

“Excellent service at the Sydney store both buying product and on Women’s rides! Really fun, inclusive environment.”

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Posted 5 months ago

“I made a warranty claim for bib shorts as the stitching started to come undone. The process was very easy and I had replacement bib shorts within a couple of days.”

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Posted 5 months ago

“Happy shopping, nice price, very good conditions of what I received”

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Posted 5 months ago

“Alls good but pls keep your pricing affordable and competitive. Don’t get head over heels”

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Posted 5 months ago

“The long sleeve winter is fantastic. Warm, fits perfectly & feels comfortable against your skin. Excellent for cold Christchurch days, as an extra layer. 👌”

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Posted 5 months ago

“Es klappt alles hervorragend, die Produkte sind toll und ich könnte glücklicher nicht sein”

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Posted 5 months ago

“Es la marca de ciclismo q mas me gusta, por su diseño y por lo comoda q es la ropa”

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Posted 5 months ago

“Great products, fast delivery”

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Posted 5 months ago

“Best customer service and apparel.”

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Posted 5 months ago

MAAP is rated 4.6 based on 3,899 reviews