MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,082 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ari and Deve were very helpful with my situation with OnTrac. This evade jersey came but another order was simultaneously placed by wife and that order never came. Yet, OnTrac confirmed both deliveries were made. Took a picture of the item on both different order numbers. Posts it on OnTrac site. They never got back to me when I ask for an answer for the issue as of date. It’s been 2 weeks or more now I think. This has not happened once but a couple of times with OnTrac and Ari was always there to help and solve the issues this courier has caused me and your company. You may want ask Ari of the recent issue…such a hassle and embarrassment to my wife, who got an item for me this past Christmas. With co workers like Ari and Deve to assist to the their fullest efforts your company is in good hands.”

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Posted 1 year ago

We are rapt to see Ari and Deve has taken such good care of you! We have shared your awesome review with the whole MAAP Support team so we can celebrate what a wonderful job Ari and Deve did looking after you. We really appreciate the review and support. Thanks Alfonso!

Posted 1 year ago

“Really happy with the arm sleeves and cap that I have purchased. Exactly what I was looking for!”

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Posted 1 year ago

We are glad to hear this! Thanks for the review, Brent!

Posted 1 year ago

“Never have had an issue with maap or their products”

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Posted 1 year ago

“Ordered the medium, too snug, super easy return process and helpful staff to ensure I got the new size asap. Love this business.”

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Posted 1 year ago

Thanks for the love, Michael! We love your support!

Posted 1 year ago

“Order shipped very quickly, size was too small, my error, return and new order completed no fuss. Very good service”

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Posted 1 year ago

“Customer service of MAAP is very helpful. They attend to your inquiries and concerns right away.”

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Posted 1 year ago

We are so glad to hear the team took great care of you and were quick to help you. I've shared your review with our Support team and they were rapt to see your feedback. Kind regards, Dani Wright MAAP Customer Service Manager

Posted 1 year ago

“Maap Top brand”

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Posted 1 year ago

We love this feedback! Thanks, Carla! We appreciate the reviews and the support.

Posted 1 year ago

“Fast delivery, quality of the jersey, bibs and jackets are top!”

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Posted 1 year ago

Thanks for the great feedback, Sijia!

Posted 1 year ago

“Shipping was fast considering I’m overseas. Quality of the product is great as expected.”

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Posted 1 year ago

Thanks for the kind review, Ma. Genevieve! We appreciate the support!

Posted 1 year ago

“Coolest jersey”

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Posted 1 year ago

We love to hear this. Thanks, James!

Posted 1 year ago

“Great service, quality products and really fast delivery.”

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Posted 1 year ago

Thanks for the awesome review, Derek! We appreciate the support!

Posted 1 year ago

“Pleasant buying experience~”

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Posted 1 year ago

Thanks for the review. We appreciate it!

Posted 1 year ago

“Excelente atención”

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Posted 1 year ago

“Thanks for the nice and effective customer service. And for the good quality in your outfits.”

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Posted 1 year ago

Thanks for the review, Uwe! We are so glad to hear you were happy with the MAAP Support team's help and your MAAP pieces.

Posted 1 year ago

“From first click to last click it was a breeze and the package was delivered in time for Xmas! Unbelievable service!”

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Posted 1 year ago

This is the kind of feedback we love to hear. Thanks for the review and support, Jeff! Happy riding out there!

Posted 1 year ago

“As a larger rider 6’1” 230 it’s hard to find things that fit. This jacket fits perfectly first off. Lots of room in all the right places. Makes for a great wind breaker but is also very breathable. Very light and it looks great as well. No real complaints. Would recommend for anyone looking for a good non thermal jacket to layer for those windy cold days. Haven’t tried it in the rain yet but I assume it’ll be great there as well.”

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Posted 1 year ago

“Socks seem to be well made, look stylish, true to size and fit nicely. Delivered in timely manner.”

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Posted 1 year ago

Thanks for the awesome feedback, John! We appreciate the review.

Posted 1 year ago

“Pretty much what i expected from a brand like MAAP. Everything went smooth”

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Posted 1 year ago

Thanks for the support, Wilmer! Happy holidays!

Posted 1 year ago

“I’m an Aussie who lives in LA and rides road and gravel. Mostly I buy MAAP online, though here in LA we have Luft in Venice for IRL purchase and trying on. I love the Melbourne Lab. I love MAAP because the colors are beautiful, graphics awesome, fabrics are superb and sizing is consistent.”

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Posted 1 year ago

“Good quality products that fit well and last the test of time”

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Posted 1 year ago

Thanks for the awesome 5 star review, Daniel! We appreciate it!

Posted 1 year ago

MAAP is rated 4.6 based on 3,082 reviews