MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,082 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I contacted MAAP with an issue with a new pair of socks and it was immediately replaced without question. Excellent service recovery!”

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Posted 1 year ago

This is the kind of feedback we really love to hear. Thanks for the support Brown!

Posted 1 year ago

“Best cycling kit brand in Aus. Quality products, fast shipping and great customer service.”

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Posted 1 year ago

Thanks for the awesome review! We appreciate your kind words and support!

Posted 1 year ago

“Bonne expérience, rapide.”

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Posted 1 year ago

Thanks for the awesome review, Victor. Happy riding!

Posted 1 year ago

“Good gear and arrived quickly”

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Posted 1 year ago

“Great kit and great fit. I had a minor issue with stitching on one item which was promptly resolved. Excellent service.”

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Posted 1 year ago

“MAAP kit is always great value and excellent quality.”

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Posted 1 year ago

Thanks for the top review, Meng!

Posted 1 year ago

“The experience was good and they were quick to deal with. The only thing I would like them to look at in the future is to be more inclusive of all rider's shapes and sizes. It seems like only an exclusive club can ride in their gear. As a larger rider, I would love to ride MAAP.”

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Posted 1 year ago

“Best gear out there… but pricey … still worth it if your a keen rider”

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Posted 1 year ago

“good experience with your merchandises”

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Posted 1 year ago

“International shipping was very fast, but too expensive. I had to buy a lot for free shipping.”

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Posted 1 year ago

“Phenomenal service, size wasn’t right and it was so easy to arrange the replacement, thanks to Deve and Team Maap, with service like this, I’ll be back!”

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Posted 1 year ago

“If the free shipping rule can be more friendly for the rest of world would be excellent. Guys you are doing a good job.👍🏻”

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Posted 1 year ago

“Excellent customer service. When something went wrong they were quick to resolve it, and make sure I was happy. I can trust they will do what they can to resolve it.”

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Posted 1 year ago

“Great sales!. Best cargo bibs and tees.”

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Posted 1 year ago

“Absolutely love my gear”

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Posted 1 year ago

“love the colorways as always. Great fit as well!”

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Posted 1 year ago

“Bought a jersey on Black Friday. Took it on a 75k ride yesterday in 27c conditions..:felt like I had nothing on at all - was comfy and not hot. Love Maap jerseys!!!”

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Posted 1 year ago

“Great outfit, looking forward to wear this on a chilly ride with its great fabric to keep me warm”

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Posted 1 year ago

“Good quality apparell with various style to choose. Website is suler easy to use. Simple but stylish with clean look. Wish that Lab stuffs also are available online cause i am not in Melborune. Thanks”

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Posted 1 year ago

“The customer service was very responsive to query over email. Very impressive compared to many other companies I bought from.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,082 reviews