“When I cooked the quiche lorraine for my sister and her daughters, they truly liked it. Have more in freezer, because cousin with seven children and in-law parents will be here in January.”
“I don't believe in writing reviews. Giving repeated business should speak for itself.
In this case, however, additional consideration is applicable. I am extremely impressed by both the exceptional quality of the items I purchased, and the very responsive customer services. The recipients were delighted with their gifts, which arrived promptly during the busy holiday rush.
I can confidently do repeated business with MacKenzie Ltd.”
“My friends and family are always so happy when I gift them from Mackenzie. The quality of the items is tops, shipping is well done to preserve the product, and I can be quite inventive about what I send my gift list.”
“Always the best. We love adding different extravagance to out Christmas and New Years Eve family get togethers. This year among food items we normally get, we treated ourselves to the Bacon Lollipops and Christmas cookies.
Everything was great as usual!”
“Your gift card added immensely to our son and daughter-in-law's Christmas, which will now be appreciated every time they place an order with Mackenzie.”
“Mackenzie doe not stand behind their product. Ordered a gift meal for two. Pie was crushed and stale. Meat prepared per instructions was dried out and unable to be eaten. Sides tasted off. Reported issues to them and was offered 20% off next purchase. Why would I order again after this bad experience? Asked for 50% refund but they refused. They should have offered to replace the meal or refunded the cost. This is not how you take care of your customers. I Was actually planning to try their food since it looked so good on the site. Sorry Mackenzie, you failed and lost what would have been a good, loyal customer.”
“I have loved most everything I have ever ordered but this time I was very disappointed in the appetizer of lobster Mac and cheese . I had ordered them for a party and after heating them when trying to take them out of the container they turned to mush!”
“I was so pleased with my first order from Mackenzie, that I gave gift certificates for the holidays to my family. Everyone was thrilled! The choices were excellent and included so many items that we couldn't get except at a fine restaurant. Everything arrived perfectly frozen with good instructions for heating and tasted perfectly fresh when served. I really hit a home run when ordering from Mackenzie and I won't wait for a holiday to do so again! What a great find!”
“I ordered 4 boxes of Biscuits with the Boss and only one box arrived but the packing slip said 4 were in the shipment. I notified customer service and they apologized and agreed to expedite the other 3 boxes. Instead of the other 3 boxes, I received 3 coffee cakes but the packing slip said 3 Biscuits with the Boss. Once again, I notified customer service and they apologized for the mistake, told me to keep the coffee cakes and expedited the 3 Biscuits with the Boss. The coffee cakes are delicious as are the biscuits. I will definitely order from Mackenzie again despite the shipping errors.”
“Some of the dishes were overly seasoned. The mashed potatoes and Mac and cheese were delicious, but the amount provided were very small and in no way enough to provide reasonable portions to 4 people.”
“I have been ordering gift items for relatives from MacKenzie for a while, and thought I would sample some items for myself. Of the four items I ordered, only one was terrific. The other three were less than I expected; I even threw one item out. I would hope that for the price I paid, I would get consistently good food.”
