“I sent a $200 gift card to my sister’s family. The card was invalid. After much difficult attempts at communicating with “customer service”, they sent her a replacement gift card. This one was also invalid. I’m requesting a refund. Shady business”
“It is so easy to order online, and the order comes packed in a thick foam container with lots of dry ice.
Friends and I gathered to celebrate the Holidays with each of us bringing some goodies. The cheesecake bites and key lime bites were the hit of the gathering. The cheesecake bites are rich, creamy and the dark chocolate coating is a perfect compliment. Be sure to take them out of the tray before thawing, they can be a bit messy once they get to room temperature. And it is best to let the key lime bites thaw in the fridge and only put them out at the last minute since the key lime filling is almost of liquid consistency at room temperature.
Would I order them again? You bet!”
“Shipping was right on time. Cheesecake was delicious, lasagna appetizers were good too but bourbon bacon bites were awful. Too expensive for what you received.”
“I ordered some macarons and a Limoncello Cake in November for a small group gathering. The cake received raves so I ordered another one to be sent to friends for Christmas. They have sent me thank yous and high praise for the cake, telling me they planned to order more for friends.
I have loved everything I have ordered from you.”
“Overall, Mackenzie products were tasty except for the Stilton Cheese. I have ordered Stilton Cheese through Mackenzie for the past several years and have never been disappointed, but this year, I was very disappointed. It seemed to be lacking in the rich Stilton flavor and texture that the previous years have had, and it essentially crumbled into very small pieces that made it very difficult to eat. Again, my other food choices were very tasty and enjoyable, but the Stilton was a HUGE disappointment.”
“Two of the baking containers were cracked which I did not notice until the products were not properly heated and the contents had spilled out onto the baking sheets. Not the first time I have had this happen. Will not order again. I recommend you improve on the containers and pack for shipping more securely. A waste of money and quite a disappointment.”
“i purchased the crown roast of pork, which I have nothing bad to say. Cooked like a dream and delicious.
However; the strawberry, apple and rhubarb pie, had, obviously melted before shipping. I immediately placed it in my freezer and pulled it out to cook on Christmas day. The filling had run all over the sides and the tin pan was seriously stuck to the paper that was supposed to encase the pie while cooking. It was a colossal mess. I had to throw it away because I had no idea if it was even safe to eat.”
“Was wowed by the seeming quality as displayed in the catalog and online. Took the risk and decided to make a relatively large order for a holiday party. Ordered the stacked cookie tree. Photographs made it seem that it was a little more robust in size. Imagine my chagrin to receive something no taller than the length of my hand for almost $37, other items that I ordered seem to be a bit small in size as well. For the prices, definitely won’t be ordering again, as I feel like the product has been misrepresented in general. Will be displaying these desserts on 28 December. Hopefully they will not disappoint in flavor.”
