“The petit fours were lovely and delicious.
I had paid for expedited shipping, and they didn' arrive when I had hoped.
But it is holiday time, so I can understand, even if disappointed.
The product is wonderful!!!!”
“I ordered two red velvet cake rolls. But I received two lemon cake rolls. The customer service person was very nice & helpful - he credited my credit card for the full amount since I did not receive what I ordered.”
“They have enough business to care about current customer's concerns. Called in a concern and was met with,"We don't have any record of your phone call."”
“I ordered 3 appetizers with a cost of $200 in round figures as a gift for my family who were expecting out of town guests for Christmas and they said it was well packed for delivery and delicious.”
“Key Lime Bites were unacceptable. At room temperature they completely disintegrated but no instruction to serve frozen or refrigerated. The petit fours were delicious and fine. The chateaubriand were ordered for employees and were not a great value - too costly for the size of the product.”
“Had the Duck A L'Orange dinner for Christmas for 4. Everyone loved it ...the pastry blossoms were a smashing hit, the duck was moist and mild, and the cream brûlée the perfect ending ... a green veggie and croissants made a delicious "different" holiday meal.”
“I enjoy sending your wonderful food selection as gifts to those I know would appreciate them and on each occasion, without fail it has been a huge success.”
“Mackenzie Ltd products are very delicious. The instructions for cooking are clear. The portions are generous without being excessive. We enjoyed our meal and dessert and felt well nourished. The gift box from Mackenzie Ltd that we sent to my sister was a delight to her and her family. It was good to know she was able to provide a nutritious, delicious meal without a lot of preparation.
The staff at the Headquarters in Owings Mills, MD were delightful and helpful. The online ordering was easy and efficient.
Thank you all so much for your work. You've all done your part to help my sister and her family celebrate the holidays with good food and a sense of caring that you all provided.
Noreen K Krispin”
