“You all are amazing. The proactive customer service was far more than expected—so much so, I’ve ordered twice since Thanksgiving. And I generally don’t even leave reviews.”
“Everything was excellent except for the mini beef wellingtons!! The instructions on the box said to cook at 275, good was not done, all 3 boxes said this.”
“The cookies I ordered were very good! They were well packaged, and quickly shipped. I would highly recommend their product and their quick service! Many thanks! Reginald”
“All the side dishes we ordered for Thanksgiving were outstanding! - sweet potato casserole , Brussels sprouts gratin and mashed potatoes. We would certainly order them again.”
“The folks at MacKenzie are at the top of the list when it comes to prepared foods! We have been gifted and have gifted products from this company and they have exceeded expectations in regards to product quality! Shipping was spot on and absolutely would recommend anyone looking for online ordering to select this company as a first choice! Top-notch service and first class food!”
“Your nonrefundable policy is inexcusable when it comes to product(s) NOT performing as described. I (unfortunately) purchased TWO Blueberry Buckle Cakes. I followed instructions TO THE LETTER, and it turned out SOUPY. Pretty awful, not to mention embarrassing since we had company over Thanksgiving.
I have not used the 2nd one and inquired regarding return and refund but it was declined.
Very bad experience.”
