“Products smaller than described. Instead of a refund on the duck, I was offered 20% off next order. Don't know if I'd trust the sizes. We are 2 seniors.”
“The four dishes I ordered were just OK, not exceptionally good. For the price they cost, I expected them to be better. The crab cakes were too soft and salty. The bacon wrapped prawns were just so so. The lobster mac and cheese was OK. The best was the Turkey breast roll stuffed with apples and cranberries.
I probably wouldn't order them again.”
“I have purchased the turkey roll in the past and loved it but this year there seemed to be less turkey and more stuffing. And after cooking it the appropriate time the turkey was nice and juicy but the stuffing was soggy and gummy. Very disappointed.☹️ won’t order again.”
“I just opened the mushroom flatbread and there was no paper dividing the two pieces so all the topping was attached to the bottom of the other piece.”
“The calamari we received was not the same as pictured in the catalog which we have had before. What we received was not nearly as tasty. Also the carrot cake was dry and tasted "old".”
“We ordered the creme brulee cheesecake. It was a passable but the creme was gritty and the sugar top was nonexistent. The mini beef wellington were good except that in a piece or two were tough.The bacon suckers with vanilla bourbon tasted like maple syrup and were a little fatty.”
“The ease of ordering and receiving the product was good. Its somewhat expensive. But the food except for the sweet potato casserole was below par. Very disappointed.”
“I was hoping to find truly exceptional products that are usually not available commercially, although the products unordered were decent and tasty, there was nothing extraordinary about them, I was particularly put off by the lobster cakes that I expected to be outstanding were only satisfactory.”
“There are several items from Mackenzie I love but more than once my delivery has arrived at room temperature; all of the dry ice having disappeared and food beginning to thaw out. I refreeze the food but the shrimp in particular didn't handle the refreeze as well as the egg rolls and spanikopita.”
“The service is pretty good but the food is hit or miss. Some are great (creme brulee) some are meh (mini beef empanadas) and some are near inedible (mini crab cakes). Venture forth at your own peril.”
“This was our first purchase from Mackenzie.The Delivery was on time and food was still frozen. It just wasn't as tasty as we thought it would be. disappointment was with the Portobello sauce. It justwas not as tasty as we thought it would be.”
“Despite following instructions to the letter, the turducen roll fell apart once the netting was removed. The taste was good, just not appetizing looking.”
“The appetizers I purchased were not as good as I had hoped. I had purchased appetizers once before, and I wasn't happy with them, but I thought I'd try again.
I won't be purchasing anymore. I threw the leftovers in the trash.
Sorry.”
