“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“The sweet potato casserole that I have ordered for the last several years was not the same this year. When the package arrived it said Dutch Sweet Potato Casserole. It was not as good and contained eggs which some of my family are allergic to. I have previously purchased this casserole because of how tasty it was and it was egg free. This was a product switch to a more inferior product and of course an increase price. The last time I will be ordering from Mackenzie Foods after years of using this company.”
“I had to bring a feast to my elderly Aunt's very small house because she doesn't travel and this was the perfect way to do it. The food was Excellent! Shipping was also on time and as promised. I will definitely be ordering for Christmas!”
“I just opened the mushroom flatbread and there was no paper dividing the two pieces so all the topping was attached to the bottom of the other piece.”
“The calamari we received was not the same as pictured in the catalog which we have had before. What we received was not nearly as tasty. Also the carrot cake was dry and tasted "old".”
“apple pie-SUPERB! we ordered stuffed turkey roll, sweet potatoe casserole and started the meal with bourbon bacon lollipops for THANKSGIVING feast! we will order again!!!”
“We had the French Onion Boules, the BBQ ribs and the Sticky Toffee Pudding and this was our first time ordering from Mackenzie - but definitely not the last!”
“We ordered the creme brulee cheesecake. It was a passable but the creme was gritty and the sugar top was nonexistent. The mini beef wellington were good except that in a piece or two were tough.The bacon suckers with vanilla bourbon tasted like maple syrup and were a little fatty.”
“The limoncello cake I ordered was a big hit at the party. Everyone enjoyed it and had only good things to say. Cake was moist, tasty, not too sweet and overall delicious. The whole experience, from ordering to shipping to delivery to eating was excellent!
Well done.”
“The ease of ordering and receiving the product was good. Its somewhat expensive. But the food except for the sweet potato casserole was below par. Very disappointed.”
“The salmon and beef Wellington is superb. Outstanding quality and so easy to heat and serve. So nice to have the instructions for heating right on the box.”
“Weary of spending the whole day cooking, I ordered for Thanksgiving the stuffed turkey roast, gravy, and for appetizers to munch all day, French onion mini boules and brie & raspberry en croute. All delicious. The turkey was more than this 1-person house needed, so after baking I cut it into serving sizes and froze them. One pack of gravy was enough for three meals and much better than anything I've purchased. I loved the brie & raspberry. The onion boules had a great filling but I think a puff pastry would be a better carrier. So, what a nice day, starting with mimosas and so very little work, other than making the pie. I'm planning a Christmas of all appetizers and am now looking through the catalog!! Yumm!!”
“I ordered the turkey gravy. First of all last year's gravy was wonderful, plenty of taste and just the right consistency.
However this year's gravy was horrible, tasteless and thin, so thin it didn't even coat the turkey!”
