Made in Tuscany Reviews

Name: Made in Tuscany
Rating: 4.78

4.8 Rating 294 Reviews

95 %

of reviewers recommend Made in Tuscany

Company Reviews

Questions

Metrics

4.8

Based on 294 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Email:

orders@madeintuscany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the product. Excellent quality, finish is perfect and the bag is exactly as the picture and description. I have no hesitation in recommending Made in Tuscany to anyone, their bags are wonderful.”

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Posted 5 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Posted 4 years ago

“Ease of ordering. Easy website to navigate. Great friendly Chat function, which I used. Lovely choice of beautiful bags. Very easy to order. I was kept up to date all through the process even though it was a very busy period for them. Very friendly and professional to deal with and I can heartily recommend them. I’d buy from them again.”

Helpful Report

Posted 5 years ago

Thanks so much for sharing your experience with us. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. This review made our day! (:

Posted 4 years ago

“Good quality genuine soft leather bag. Spacious for the size. Very happy with the purchase.”

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Posted 5 years ago

Thanks for the review! We are so glad that you loved the bag. We will do our best to make sure that we always provide our clients quality bags all the time. Thanks again!

Posted 4 years ago

“Great Service, Very attentive & Quick Delivery....can you ask for more?”

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Posted 5 years ago

Awesome! Thanks for the positive feedback! This really means a lot to us!

Posted 4 years ago

“Lovely bag and excellent service - had a problem with next day delivery but email was answered and postage refunded immediately Would definitely use this company again”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us a review. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Have a nice day!

Posted 4 years ago

“Lovely bag friendly service”

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Posted 5 years ago

Thanks for the review, we appreciate it!

Posted 4 years ago

“I bought one of Tuscany bag for my husband as Anniversary present. He very much like it. And I very happy with the service, very easy communicate. Definitely recommend their products 👍👍”

Helpful Report

Posted 5 years ago

Thanks for the feedback! Hearing that you are happy with your experience with us is the best thing we could hope for! Your recommendation means a lot to us. Thank you for your trust on us!

Posted 4 years ago

“Fantastic service and a lovely bag, excellent quality. Would definitely recommend.”

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Posted 5 years ago

Thank you so much for taking the time to leave us this amazing review. have a nice day!

Posted 4 years ago

“Fabulous bag - excellent company to deal with - can recommend”

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Posted 5 years ago

Thanks for the positive review! We are glad that you loved the bag. Enjoy!

Posted 4 years ago

“Not used bag yet but looks great. Some delay in delivery but impressed with several updates concerning progress. Would order from you in the future & recommend you.”

Helpful Report

Posted 5 years ago

We appreciate the feedback! I apologize on behalf of everyone. We can’t fix the past but you have my personal commitment to improve the way our delivery goes. Until then, please accept our sincerest apologies. We will use the feedback to make us better and to ensure this doesn’t happen again. Thanks again! (:

Posted 4 years ago

“Product excellent quality and the service was impeccable, I didn't like the original colour I purchased and the team turned a replacement round in record time. Highly recommended.”

Helpful Report

Posted 5 years ago

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with us. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. We will always strive harder to provide quality service to our customers, like you. Have a nice day!

Posted 4 years ago

“Excellent communication during the order process and prompt delivery of my item.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review! We are happy to have served you well. Thanks again! (:

Posted 4 years ago

“This is an excellent company to deal with. Their customer service and communication is very good & the products are of the highest quality.”

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Posted 5 years ago

I appreciate the feedback! We will do our best to make sure that we always provide our clients quality bags all the time. Stay safe!

Posted 4 years ago

“Quality of bag exceeded expectations. Great for every day use as well as well as travel.”

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Posted 5 years ago

We are happy to know that you loved the bag! Thank you for your trust with us. We’re so glad you had a good experience. We promise to continue to provide quality bags all the time. Have a great day!

Posted 4 years ago

“Beautiful backpack in lovely soft leather. Good size with nice gold tone hardware. Convenient pockets and adjustable straps with swivel hooks. An ideal backpack for everyday life. Also fast delivery and good communication from the team at Made in Tuscany! I am very happy with the shopping experience with this company.”

Helpful Report

Posted 5 years ago

Wow! This is tremendous! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new bag! Thanks again for the trust!

Posted 4 years ago

“I have been most impressed with my purchases with Made In Tuscany. The quality of the leather is superb & soft. In addition the lining is strong & very attractive. The delivery was most prompt & efficient. The staff were also very helpful & friendly. I have received many compliments & have highly recommended Made in Tuscany to friends & family.”

Helpful Report

Posted 5 years ago

Thanks for the feedback! We are happy to hear that you got exactly what you wanted. We will be sharing your feedback amongst our team. Have a nice day!

Posted 4 years ago

“I am delighted with my Tuscany Small TL Voyager Travel Leather Duffle bag! It was delivered an hour before I left on a weekend trip to Paris so I was able to use it immediately. It is a beautiful bag - exquisitely made and of exceptional quality; just the right size for a short trip. Although I had to wait for two months from the point of placing my order until receipt of the bag (due to the availability of the leather), the company kept me updated frequently with the status of my order, which I greatly appreciated. The delay was out of the company's control but they communicated very well with me throughout. They also offered me the choice of a different colour but I was happy to wait for the colour I had originally chosen. I am extremely happy with my purchase and with the service provided. I wouldn't hesitate to buy from Made in Tuscany again and would absolutely recommend this business to everyone.”

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Posted 5 years ago

“the bag I ordered was wonderful and I am enjoying it. The customer service was also outstanding”

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Posted 5 years ago

Thank you so much for taking the time to leave us this amazing review. We will continue to deliver quality bags to our customers. Feedback like this makes us more motivated to strive harder. Thanks again!

Posted 4 years ago

“Lovely backpack with a safe compartment at the back. Good communication and very quick delivery. Very pleased”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us this amazing review. Have a wonderful day!

Posted 4 years ago

“Lovely bag, great quality. Was very impressed with the friendly and efficient customer service I received. I would highly recommend and will purchase from again. Many thanks”

Helpful Report

Posted 5 years ago

Thanks for the review! Hearing that you are impressed with our service is the best thing we could hope for! Your recommendation means a lot to us. Thank you for your trust on us!

Posted 4 years ago

Made in Tuscany is rated 4.8 based on 294 reviews