“There was a lot of choice to choose from, but once I found the right magazine subscription I was happy. The process was smooth and easy with every issue on time.”
“The reviews tell me just what I need to know, there’s plenty of choice in terms of subscription offers, and the deliveries are punctual. Would recommend.”
“This may not be the cheapest TV magazine on the market but it must certainly be the most comprehensive and possibly the thickest. It is full of interesting articles on a variety of programmes, interviews with actors and other people involved in the making of them as well as looks behind the scenes at some of them. Near the back is a thought provoking puzzle page and, just as important for me, there is no other magazine where I can find details of what's on the radio to guide my daily listening. I look forward to its arrival every week.”
“Service is always excellent. My only suggestion to take rating to very good is that a customer chooses the first month the magazine should be delivered after your core waiting period. This is such a lovely gift but it would be great to tie it in with existing subscriptions and key dates.”
“Ordering online for a family members gift was so easy and straightforward . I was able to inform my niece also the time frame before the first magazine would arrive with her. This is an invaluable gift idea especially as I live abroad from my family and friends. You have a wide range of magazines suitable for all. I have been told many times that it is great to receive the gift every month and that they always think of me!”
“I ordered three magazine subscriptions, one I have yet to receive a confirmation email from and the other two I have had to ring because of incorrect timings. The Classic Motorcycle I expected to start straight away and they weren't going to send it until after Christmas. The Marie Claire magazine was the reverse and they are sending it out in early December when it was meant to be a Christmas present and they are unable to change this. I made the timings very clear to your colleague and she even read them back to me correctly. So I am having to give you a poor rating.”
“A good choice of magazines available as always. The efficient website makes it brief and straight forward to order a subscription, as well as renew a previous one”
“The online website was very simple to use- with the page navigation I soon found my magazine of desire. Quick and smooth delivery process so far, I am very satisfied with the service Magazine Subscriptions have provided.”
“Brilliant website very easy to use. My magazine always arrives on time and I’ve had no problems with the subscription. Great to have Good Housekeeping delivered every month!”
“Good service, only complaint this was put in my husbands name as a gift unfortunatley he found out before his birthday, due to the conformation letter addressed to him. If part of a gift it would be handy to come in some kind of birthday card form. The letter of conformation should be sent to the purchaser paying the direct debit but there in not an option to do any of this when ordering online. My husband is still very pleased with the gift.”
“Purchased a Gift Subscription to Grand Designs Magazine on 22 Oct 2013 for a birthday present for 10 Nov, thought this would be in plenty of time, but nothing arrived as at today, 6 Nov. Seem to be a number of intermediary companies involved, all sending emails, somewhat confusing. Finally had a confirmation email, which I replied to two days ago asking when something would be received, but no response as yet. Free Gift also mentioned in offer (free tickets for Grand Designs Live), but nothing received/no mention yet. Bit disappointed at the level of customer service. As this is for a gift, I would have thought they would have made more effort to get something to me. Will not be using again.”
“Purchased a Gift Subscription to Grand Designs Magazine on 22 Oct 2013 for a birthday present for 10 Nov, thought nothing arrived as at today, 6 Nov. Seem to be a number of intermediary companies involved, all sending emails, somewhat confusing. Finally had a confirmation email, which I replied to two days ago asking when something would be received, but no response as yet. Free Gift also mentioned in offer (free tickets for Grand Designs Live), but nothing received/no mention yet. Bit disappointed at the level of customer service. As this is for a gift, I would have thought they would have made more effort to get something to me. Will not be using again.”
“Purchased a Gift Subscription on 22 Oct 2013 for a birthday present 10 Nov, nothing arrived as at today, 6 Nov. Had a confirmation email, which I replied to two days ago asking when something would be received, but no response as yet. Free Gift also mentioned in offer, but nothing received yet. Bit disappointed at the level of customer service.”
