Magnet Reviews

1.7 Rating 125 Reviews
15 %
of reviewers recommend Magnet
1.7
Based on 125 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Magnet 1 star review on 23rd March 2024
Anonymous
Magnet 1 star review on 23rd March 2024
Anonymous
Magnet 5 star review on 15th July 2022
Customer
Magnet 1 star review on 6th June 2022
Duffy
Magnet 1 star review on 23rd December 2021
Anonymous
Magnet 1 star review on 23rd December 2021
Anonymous
Magnet 1 star review on 23rd December 2021
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
The build quality and quality of installation was atrocious. It was that bad that I had to demand a full refund and that they remove the kitchen. After twelve months and four attempts at putting my kitchen right, to which they actually made worse at every attempt, they agreed to remove the kitchen and refund 100% of the purchase price. I am now undergoing the fitting of another kitchen by a local builder rather than their fitting crew and it is amazing the difference in both quality and fitting.
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Posted 5 years ago
We purchased a great kitchen at a great price. All staff were very helpful and any niggles were sorted out straight away.
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Posted 6 years ago
Having a dreadful experience with Magnet who started fitting our kitchen in first week of January and made a hash of it. They haven't done anything for a month meanwhile we have broken units, leaking sink, off-centred and skewed hob. One part fell off the wall, some cupboards wobble, a drawer front broke off, veneer has lifted and the worktops haven't been fitted correctly so the joints have broken. What is more galling is the 'protect our backs' and 'it's not our problem' responses we have received. We are having to push them to get anything done and even then they want to bodge things rather than admit they screwed up and supply replacement parts.
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Posted 6 years ago
I am a great convert to Magnet kitchens, which my builder suggested for my kitchen. I had enthusiastic help from the salesman (Kris) and the quality of the kitchen (being installed as we speak) is really good; solid, stylish, fab choice of handles, and with what my builder tells me are the German made mechanical fittings, it looks like a really expensive kitchen (which it wasn't - it was very reasonably priced.) A painless experience. Well done Kris and Magnet kitchens.
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Posted 6 years ago
They provided a great plan and flat pack kitchen and appliances at excellent discount price. It looks great!
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Posted 6 years ago
Magnet is rated 1.7 based on 125 reviews