Market Cross Jewellers Reviews

Name: Market Cross Jewellers
Rating: 4.31

4.3 Rating 169 Reviews

81 %

of reviewers recommend Market Cross Jewellers

4.3

Based on 169 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01642 246266

Email:

enquiries@marketcrossjewellers.com

Write Your review

Tell us how Market Cross Jewellers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Market Cross Jewellers 1 star review on 30th August 2025

Fred

Market Cross Jewellers 2 star review on 29th June 2025

Olivia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Withdrawals Fixed, Account Restored — Amazing Team!”

Helpful Report

Posted 1 week ago

“I am a collector of Swarovski figures for the superhero and Marvel ranges (amongst others such as Disney and Looney Tunes). I was looking to complete my collection of the Marvel range by buying the last three figures. Looking online, I could only see two of the pieces that I wanted so I called Market Cross and spoke to James in the Web Team. He said that he would call the other stores to see if any of them had one in stock. He called me back and said that he had sourced one from another store, but would put it online only when I was ready, so I could go straight back in and put it in the basket, which I did along with the other two pieces that I wanted. James even included 40% discount on all three. This was on Friday afternoon and they were delivered by Royal Mail special delivery on Sunday lunchtime. I couldn't have asked for a better service. James, thankyou so much.”

Helpful Report

Posted 4 weeks ago

“I made the mistake of not doing enough research before using their services. If I had checked reviews, I might have been warned about their issues. Fortunately, FRAUDSHIELDRECOVERY.COM took my complaint seriously. Their team listened, responded quickly, and worked efficiently to resolve the problem. Thanks to their help, I received a full refund last week. This quick resolution was a huge relief and shows that FRAUDSHIELDRECOVERY.COM genuinely cares about its customers.”

Helpful Report

Posted 1 month ago

“My trading account was frozen unexpectedly after I requested a withdrawal, and I thought I might lose my investment. It’s a frustrating experience, but the support team, especially Mrs. Mercy, was exceptional. They guided me through the process, reassured me, and helped resolve the issue quickly. I truly appreciate their dedication and support.”

Market Cross Jewellers 1 star review on 9th July 2025

Helpful Report

Posted 1 month ago

“I got my money back”

Helpful Report

Posted 2 months ago

“https://moneyrecoverysyste.wixsite.com/fundrecoverysystem You can get your funds back from any online imposters. Report your case to the site above for a refund.”

Helpful Report

Posted 7 months ago

“"Andy Perry was a true lifesaver when it came to recovering my funds from a broker scam. From the start, he demonstrated unmatched professionalism and expertise, guiding me through each phase of the recovery process with clear communication and strategic insight. Andy thoroughly analyzed my case, outlined a well-defined action plan, and kept me updated every step of the way. His dedication to my case was clear as he worked tirelessly to achieve the best possible outcome. Thanks to Andy’s hard work and persistence, I was able to recover the funds I thought I had lost forever. I wholeheartedly recommend Andy Perry to anyone dealing with financial fraud. His professionalism, knowledge, and commitment to his clients are second to none." andyperry0147 (@) gmail.com”

Helpful Report

Posted 7 months ago

“Highly Recommend Supreme Assets Recovery! Trustworthy and Results-Oriented! Supreme Assets Recovery exceeded all my expectations. After losing hope of recovering my funds, their team stepped in and worked tirelessly to get my money back. They were professional, compassionate, and guided me through every step of the process with transparency and expertise. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 If you need reliable help recovering lost funds, look no further than Supreme Assets Recovery—they truly deliver!”

Helpful Report

Posted 8 months ago

“NEVER USE THESE CON ARTISTS!! I was shocked by the poor customer service! next day delivery not arrived even after 6 days and this is after they've advertised a free next day delivery and then charged me £6 for the pleasure. when called customer services their assistant manager put the phone down on me! Poor company guys! don't do this to yourselves!”

Helpful Report

Posted 2 years ago

“Bought a Rolex from the Metro Centre store. The staff were absolutely brilliant and couldn’t have been more helpful. I would highly recommend this store as the customer service provided by the staff was so good. Thank you both for your help.”

Helpful Report

Posted 2 years ago

“Purchased a diamond ring £1470 worn it approximately five times over over a period of five months and only on special occasions then noticed the stone was missing from the mount.Returned it to Market Cross Jewellers and they would not do anything about it and said it was our fault . I then instigated court proceedings and after months of correspondence and a nearing court appearance they relented saying that they would replace the stone which they claimed they offered earlier but they had not. I think they are very familiar with court procedures because they did not offer to replace the stone until we were going to court. I could have held this stone in better with blue tack very poor customer service and workmanship and I would not buy a tap washer from them.”

Helpful Report

Posted 4 years ago

“Smooth transaction received my purchase within 24 hours am well satisfied excellent service thank you.”

Helpful Report

Posted 5 years ago

“Finally, I have been able to retrieve most of my lost funds of about $47,000,which I never believed I would get again from an unregulated broker who stocked my trading capital for over 4 months, and denied my access to my trading account. I’m so glad that I have gotten back all my funds back without stress, All thanks to mrs Priscilla who helped me recover all my lost funds and even made profits, . is your Broker manager asking you to make more deposit before you can place a withdrawal, have you lost money from any investment online? , or do you have funds that you want to withdraw online? are you confused and you don’t know how to go about ? Contact her on priscillamazurek90 @ gmail. com”

Helpful Report

Posted 5 years ago

“Looking to sell my watch, rang the store in the metro centre and was asked to complete the online form, which I did, including a picture and full description as per request and didn’t even a get a reply or acknowledgement! Very poor customer services! Would never buy or sell anything with this business”

Helpful Report

Posted 6 years ago

“Bought a diamond engagement ring. After a couple of years the diamond fell out of the mount. The shop in thirsk were not prepared to stand by their poor workmanship.”

Helpful Report

Posted 6 years ago

“I've used this branch for years never had a problem if I've had to return anything always helpful lovely staff.”

Helpful Report

Posted 6 years ago

“Placed an order for a £2150 watch used a discount code , order went through fine they took my money then tell me the next day I can’t have it , now have to wait days to get my £2000 back, lying cheating scammers, stay well away.!!!!!!!”

Helpful Report

Posted 6 years ago

“I got a somewhat rare Red Bull branded Casio Edifice watch from these guys and the transaction went off without a hitch. I live in the United States and everything went timely and easily with great, efficient shipping and a good price on the watch I wanted. I would absolutely recommend these folks!”

Helpful Report

Posted 11 years ago

“excellent value and really fast delivery.”

Helpful Report

Posted 12 years ago

“Excellent service from Market Cross. Great value.”

Helpful Report

Posted 12 years ago

Market Cross Jewellers is rated 4.3 based on 169 reviews