Market Cross Jewellers Reviews

Name: Market Cross Jewellers
Rating: 4.43

4.4 Rating 161 Reviews

84 %

of reviewers recommend Market Cross Jewellers

4.4

Based on 161 reviews


Customer Service
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Phone:

01642 246266

Email:

enquiries@marketcrossjewellers.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NEVER USE THESE CON ARTISTS!! I was shocked by the poor customer service! next day delivery not arrived even after 6 days and this is after they've advertised a free next day delivery and then charged me £6 for the pleasure. when called customer services their assistant manager put the phone down on me! Poor company guys! don't do this to yourselves!”

Helpful Report

Posted 11 months ago

“Purchased a diamond ring £1470 worn it approximately five times over over a period of five months and only on special occasions then noticed the stone was missing from the mount.Returned it to Market Cross Jewellers and they would not do anything about it and said it was our fault . I then instigated court proceedings and after months of correspondence and a nearing court appearance they relented saying that they would replace the stone which they claimed they offered earlier but they had not. I think they are very familiar with court procedures because they did not offer to replace the stone until we were going to court. I could have held this stone in better with blue tack very poor customer service and workmanship and I would not buy a tap washer from them.”

Helpful Report

Posted 3 years ago

“I placed an order on 30th July and am still waiting for further contact to confirm delivery I have been into the store and been told that the item is not yet available however I have had no up date via email since ordering. When I compare this to other internet purchases and service delivery it is no where near as good. Still waiting for my necklace”

Helpful Report

Posted 10 years ago

Market Cross Jewellers is rated 4.4 based on 161 reviews