“I am a collector of Swarovski figures for the superhero and Marvel ranges (amongst others such as Disney and Looney Tunes). I was looking to complete my collection of the Marvel range by buying the last three figures. Looking online, I could only see two of the pieces that I wanted so I called Market Cross and spoke to James in the Web Team. He said that he would call the other stores to see if any of them had one in stock. He called me back and said that he had sourced one from another store, but would put it online only when I was ready, so I could go straight back in and put it in the basket, which I did along with the other two pieces that I wanted. James even included 40% discount on all three. This was on Friday afternoon and they were delivered by Royal Mail special delivery on Sunday lunchtime. I couldn't have asked for a better service.
James, thankyou so much.”
“Bought a Rolex from the Metro Centre store. The staff were absolutely brilliant and couldn’t have been more helpful. I would highly recommend this store as the customer service provided by the staff was so good. Thank you both for your help.”
“I got a somewhat rare Red Bull branded Casio Edifice watch from these guys and the transaction went off without a hitch. I live in the United States and everything went timely and easily with great, efficient shipping and a good price on the watch I wanted. I would absolutely recommend these folks!”
“I am very pleased with the service I have received from Market Cross Jewellers. I received a £1 discount for liking the page on Facebook, my item arrived within 3 days in secure packaging and was accompanied by a 15% discount code for a future purchase.
I would definitely recommend Market Cross Jewellers to anyone.”